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"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"He was great, easy to work with, incorporated with mu plans and gave great suggestions that really worked out. He is a top notch and I'm very happy with him."

"Mose Troyer does excellent work. He is honest and easy to work with, a real professional. He easily finds solutions to difficulties. We had multiple projects that we presented to Mose. One being a utensil tray for the kitchen drawer that he built from a design that I wanted but could not find commercially. The tray fits like a glove and will last a lifetime. Also, we had exterior doors that had wood rot. Mose meticulously carved out the rot and cut many small, intricate pieces of wood, to replace those areas without compromising the original design of the front entry door. It turned out that the rot was deeper and more pronounced than originally thought, but Mose worked diligently and with great skill to make both exterior doors perfect. Mose also cut and placed a vent in a bathroom and designed and installed an access door for exposed plumbing in the laundry room. I highly recommend Mose Troyer for his skill, courteousness and overall kindness. I will be utilizing him again in the near future."

"Excellent on all counts. Great paint job. Versatile. Did more than just paint. Good communication."

"Justin did an amazing job from start to finish. He is very knowledgeable. He asked questions about our wants and needs before doing anything. He offered his professional opinions when they were needed along the way. He has a wonderful personality, extremely professional and he takes pride in his work!"

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!\n

"The professionalism of this company is wonderful. Great communication, punctuality, and honesty. We are still in the process of budgeting and planning but, Ed has been very helpful, I would recommend his services."

"Jim has done multiple projects for me in the Ohio area and always makes sure my customer is happy. He goes above and beyond the call of duty. The very first job I needed help on, he dropped everything to rush over to help us out. He is super great about communication throughout the job, which I appreciate tremendously!!"

I am a one-man custom remodel contractor been in the business for 30 years worked in several different capacities. I offer high-end custom woodwork remodels bathrooms kitchens decks. I have direct access to a reasonably priced Amish cabinets. \n

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