Get matched with top concrete flatwork repair & resurface pros in Genesee Depot, WI

"It took us over a year to find a firm willing to address the sinking drain cover in our driveway. We received bids ranging from a totally redo of the driveway to overly creative ideas. We had just about given up when I found a YouTube video that addressed a similar problem. Now I could show contractors what we needed done. So we again went online searching for a contractor. When Eli (from AA Concrete & Concrete Removal) stopped by to give us an estimate he immediately understood the problem (even before I sent him a link to the YouTube) video. Eli was one of 3 contractors we contacted. The other 2 did not understand the issue. AA Concrete & Concrete Removal was thorough in their description the repair. The work was completed on time and the work area cleaned. I would highly recommend AA Concrete & Concrete Removal for standard and nonstandard concrete repair."

Concrete By Will, LLC is committed to excellence in every aspect of our business. We have over 35 years of industry experience. We've seen it all. We uphold a standard of integrity by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. We only use top grade materials - NO SHORT CUTS. Accurate knowledge of our trade combined with ability is what makes us true professionals. \nAbove all, we are watchful of our customers interests and make their concerns the basis of our business.\n

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"I have used Gaidish company in few project now , Jeff the owner is very professional and honest men. They did take care the problem in my basement and did excellent job. I will not hesitate to hire this company for my future project ."

"Andiry came out a couple of times.  I finally decided to do concrete (I had been debating on whether to replace with landscaping blocks).  its about 40 feet long, 3 feet wide, needed to be pitched correctly, and the old walkway had to come out.  Andiry came out on a Saturday (on time) to write the contract, and started work 2 days later.  It was done 5 days later.  It looks great, and the work site was cleaned up.  there is a bit of a language barrier, but it's easy to work through.
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"I noticed my garage door was askew as it lifted, turned out a lifting cable had jumped the turn wheel. The J.D Griffith repairman was friendly, professional and efficient. He fixed the problem without needing any new parts. The work was successfully finished in under half an hour and the garage door has worked great ever since."

"It started off fine. I started seeing cracks in the driveway. I saw the first one on February 13th, that one lead to the garage. Then I started seeing more cracks and this is on the area of the new concrete that was replaced. This is an area I do not drive on. This is the area of the driveway closest to my home. I called them three times. The first time there was no answer. The second time I got a response and called the private number from the receptionist. The third time I spoke to the owner who in turn said I needed to have the driveway sealed for a cost of $800.00, additional to what I had already spent. It was a verbal estimate over the phone. He then sent the bid out that stated the $800.00 on paper. I called them back one more time and have not received a response. I have called them due to the number of cracks increasing on my driveway."

"Nick and his team were initially very good at our snow removal. They worked with snowblowers rather than a plow, which made for a better cleared driveway. Initially, they came within a reasonable amount of time after a snowfall. But as the season wore on, the team frequently had not showed up even 24 hours after a snowfall - an unacceptable amount of time. Calls to Nick most often went unanswered. If, by chance, he did return a call, Nick was apologetic and polite - but it didn't change the problems. This season, with the first large snowfall, no one showed up - and multiple calls to Nick were never returned."

"We had a leak in the roof, dripping water into our attic. I thought we would need to do some actual roof repair, but J&B said that the roof was in good shape and it was just a matter of caulking some open areas on the roof, like the vents. I was happy that they did not try to oversell me with more repairs than I actually needed -- since it's impossible to get up on our roof and see for ourselves what we need."

"They did do the job but I question the material that they used for part of the job. They used 2 products and so the one at the end of the driveway is white which doesn’t tie in to anything that we did down there. The one they used on the house was perfect but then they didn’t use the same thing at the end. So it’s kind of a mixed big. The repair was done but I question their choice of material. The cracks were sealed, that part was done. It’s just that its unsightly at the end of the driveway because it just stands out. They were out relatively quickly. I would recommend that you should be very thorough when you talk to them."