Get matched with top fridge, freezer or ice maker repair or service pros in Geneva, NY

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Very well. The repairman checked the washer thoroughly, and determined that we didnt need to replace the motor at this time. We really appreciated his honesty and professionalism. Will definitely call them the next time we need any household appliance repairs."

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"Very well.  Their goodwill has earned my determination to go to their website next time I need replacement appliance parts. In fact I already have another part for our dryer on order from them."

"Took my Dyson vacuum in for repair, within one day they called me to inform me it was done. Took it home and it works better than it has in some time."

"Overall, Mark (owner of Nail & Pails) was extremely professional and personable, and our counter top looks beautiful. Mark returned our phone call in a timely manner and was very prompt in responding to our inquiry, scheduling a visit within the week. He came to see us for a consultation to determine if the job was within the scope of his ability, which it was, and we discussed the specific details of our situation (extending counter top, not having a beveled edge, L corner, floating installation). We purchased our counter top from another retail store and Mark worked around the arrival schedule as we waited for it to come in. He also quoted us a specific price and a specific amount of time to complete the job. As far as the actual work goes, Mark was extremely detailed oriented and he took special precaution when combining the two counter tops at the corner. Rather than just gluing at the corner, he created a system to combine them underneath to create a tight joint, and used glue as a secondary support. This is just one example of how he went above and beyond expectations to provide us with a better service. Though Mark worked diligently, it took him a few extra hours to complete the job. He honored his original price despite working extra hours and was very thorough with the clean up afterward; he even volunteered to take away some of the extra old counter top! We did have some unforeseen house issues arise throughout the installation, and Mark had solutions to each one, but he also informed us of approximate prices while he was fixing the problems so we were not taken by surprise when our total was slightly higher than the quoted price. Throughout the process, Mark offered solutions to other kitchen remodeling questions (cabinet wall space, tile backsplash, etc.) and he volunteered to help us with other projects if we needed help. At the end of this process, we have a beautifully installed counter top that has held up well over time. Additionally, Mark was easy to talk to and very pleasant. I would absolutely recommend Nails & Pails for other handyman projects to both family and friends, and I will likely be using his services again in the future!"

"Very well,. The technicians were very polite, informative, and honest. I have used them 3 separate times now and have always been very pleased with the results. They know their business and they are very careful to make sure that I understand what they are going to do and what it will cost before they begin a repair. Next, they looked at the dryer and removed all of the lint, etc that was clogging the vents, further than I could reach. They also provide helpful tips to prevent the same problem from reoccurring (ie. don't wash small rugs in the washing machine - it was the rubberized backing that clogged the washing machine!). I will happily use them the next time that I need an appliance technician."

"We are very pleased with them. We had gotten very good recommendations when we chose them initially as a vendor. We had several companies give us estimates and make presentations. We thought they not only had the best price but they were the most professional. They were prompt, thorough and cleaned up after themselves. They made suggestions and have come when they are supposed to for the servicing. We have been pleased. We would certainly recommend them. Their quality is excellent."

"This is not a whole house home warranty as listed by Angie's List.  They only cover electronics and some appliances. <br />"

"Mr Schneck came out to my house within 4 hours of being called. Very professional, very knowledgeable. He diagnosed and fixed the refrigerator in less than an hour. I was impressed and pleases with the service. I will call him again for future repairs."