Get matched with top fridge, freezer or ice maker repair or service pros in Ghent, NY

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Amanda took my call immediately and scheduled the technicians out to our home in a timely manner. We had another company here about 5 months earlier for a related problem and were not pleased with their work. Jon and Mike arrived on the scheduled day and went right to work. After about 30 minutes of troubleshooting, Jon could not find a specific reason for the rumble and vibration. They had taken the entire unit apart, inspected everything, tightened all the belts and pulleys and whatever else he suspected. They then reassembled the dryer and tested it. Whatever it was, they had fixed it. It now runs like a new dryer. Since they didn't find any problem, they only charged us for a service visit. You don't find many companies with that level of personable, friendly customer service. If I need any other appliance repaired, I will call this company immediately."

"The parts were received as requested and I was able complete the repairs successfully myself."

"Great service. Fast response and fair price. Definitely my go to now for appliance repair."

"In addition to fixing the immediate problem, Mike leveled the machine which had slipped out of alignment since the original installation 4 years ago. The job required two visits, one for the evaluation and one for the actual repairs after the parts arrived. <br /> He called back about an hour after my initial call and set up the first visit for the following day. He called back after two days to say the parts would be available in two days and he scheduled the second visit. He came on time with the parts and completed the work in about 9o minutes. <br /> The machine works fine now, and the dishes are dryer now that the machine has been leveled (as he thought they would). <br /> I would use Mike again. I have his number on my repair person list. <br />"

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"Excellent! Both appliances were delivered and installed within days of ordering. The gas range replaced an old one in the home my daughter just purchased. Bruce cleaned the floor under the appliance before installing the new one! Courteous, professional, efficient. Perfect!"

"When I called, the reception person was very positive about the company. She said, "Oh, you will like our service"-like that was the standard response. I spoke to a different scheduler later and she felt the same way. The employees were proud of the company. The repair person came out repaired the furnace in a competent fashion. They all had pride in their work and backed it up with good performance. I felt very fortunate to have discovered them. <br />"

"Very well.  Their goodwill has earned my determination to go to their website next time I need replacement appliance parts. In fact I already have another part for our dryer on order from them."

"Called Geek Squad hotline & arranged a time for the service; was informed of the agent's name to do the service. <br /> Mr Bennett called the morning of the appointment to inform me of his approximately arrival; called again to inform me that he was on his way. He arrived as scheduled, greeted me professionally, covered his shoes with booties & proceeded to the computer room. <br /> I told him the problem and he proceeded to explain the repairs he could make and any costs. He worked on the computer for an hour and a half, explaining what he was doing each step of the way.He was very professional, courteous & friendly throughout the process. <br /> He made sure that everything was working before leaving. He told me to contact him if I had any problems in the future. This was a great experience, since I am mostly computer illiterate. I am very pleased with the results & especially with Mr Bennett. <br />"