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"Very personable, very truthful, never pushes you to get more than you want/need. Punctuality is key with him also."

"Ryan is professional, yet has the personality to feel like an old friend and put me at ease immediately. He worked hard to complete the work in a timely manner and left the job clean and well done. And what’s hard to find in a human being these days?… he’s prompt and shows up when he says he will. He’s dedicated to his work. Thanks Ryan! Highly recommend!"

"Professional, courteous"

"I am still waiting for the return of my deposit as it has been a week since I put this review on hold after putting in the notice that day 24 June of cancellation by email and next day mail. As I have said before I am a disabled Vet, Senior citizen with health problems. I have copies of the emails that I sent on the days of 06/24/2023 and by next day Mail on the 27th notarized copies of the cancellation. Tried calling but went to voice mail. No work has been done so a rating cannot be done on the work, only the price. This job was way overpriced and never got the chance to compare. The salesman was a good person but I have my family doing it for thousands less."

"We got a quote very quickly. Asked for 40 petcent down Started the the following week. They were done in 3 days with a 26 x 12 ft deck, 15 feet off the ground. It looks great and we are so happy. We will definitely have them back to do other projects that we need around the house. The crew was very friendly and efficient."

"If you want to hire a contractor that keeps your money (multiple $K) and didn’t get the job done, this is the one to hire. We hires Trent to build the sunroom. After he presented the plan and we placed a deposit of $5000 to get the job started. He had an architect come to our course drawing the blueprint but we requested changes. In the meanwhile, we have engaged Trent for other small scale projects, such as adding a wall or adding rails to our porch. We paid all the projects in full after the projects are done. However, the main project on sunroom hasn’t made any progress for over 8 months. Our request to the change of the drawing hasn’t been addressed in a concrete manner. Understanding that Trent might have busy schedule and we didn’t want to wait for any longer. We kindly requested to cancel the project, refund is $5000-minus the drawing fee. He agreed to refund in his initial text but then unresponsive for our calls and texts. However, he also didn’t move forward with our project. So, essentially we paid $5000, got a semi-finished blueprint and waited for over a year and nothing was done. His argument was this $5000 was baked into the cost of other projects but we have separate quotes for other projects from him and we’ve paid in full. After we have read other review about failing to refund $2000, it seems a consistent pattern. Please address it ASAP before we bring it to the next level!!"

"This company is a disgrace and should be avoided at all costs. We replaced every window and door at the cost of 55k only to have a complete disaster from beginning to end. 14 service calls and 18 months later they just completed the work in mid December 2022. Last night I discovered yet another problem, a dent in a door panel they changed out in December. They’re a bunch of amateurs that were not prepared any of the 14 times they were at our home. I basically had to project manage their team for them to make sure they had everything covered. We should have gone to Pella instead. Incidentally, Pella were very interested in our horrible experience with Richmond Window Corporation when I spoke with them recently. Apparently it’s not the first time they’ve heard complaints like this."

"Shane and his men were a pleasure to work with. They were very neat, cleaned up everything, very efficient and professional! Shane was very responsive throughout the whole process from the estimate, along with answering all my questions, arriving on time and doing an excellent job! I would absolutely recommend this company to anyone looking to have this type of work done. And you're also helping out a local business! Thanks for everything, Shane!"

"Work went well considering that we had to dodge the weather. They were very attentive to several unexpected issues that came up and did what was needed to get things done to my satisfaction."