Get matched with top smart home system install or service pros in Gloucester, VA

"They are fine. Their price is very good and the hardware is holding up very well."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"This company is a fraud and will steal your money from your account and not provide any services! Ask me how I know? Because I am a living witness I informed them the system was not working and it was blacked out and service was not needed anymore. Yet they continued to withdrawal money from my account. I hope the money they have taken from a single mother striving to provide for her kids was useful and given to someone who has less than what I have at this moment. Who just takes from people and sleeps good at night this company? Run far away do not engage in their services it’s BS! Laura was the customer service agent who giggled as I told her how inhumane they were and has been very unhelpful throughout this process. Money was paid but I did not get any services for months they have taken my money."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"They have excellent service"

"They installed a camera and security system for me. The security system mostly works- though there'd been some weirdness here and there, but they are very slow at responding to help with system configuration issues. The install also took ~2x the time it should have due to poor planning on their part. The real issue are the cameras - poorly, incorrectly installed, and a sloppy job at that. I made my displeasure known - they are useless when it rains or snows - and they refuse to do anything about it. Add to that a 2x markup on end-of-life equipment, and I'm out. I'll end up replacing them myself and redoing the install job when the weather gets nicer. Long story short: when my monitoring agreement is up, I will move my business to another (DMP) integrator."

We offer a whole house approach to safety, comfort, and efficiency. We perform whole home performance assessments prior to making any recommendations. Our goal is to give you the comfort you desire in an efficient and environmentally friendly way. We are experts when it comes to providing effective Insulation, Heating, and Air Conditioning solutions and have built a business around quality and professionalism. You will not find a more satisfying client experience in our Industry. We might not be the biggest, fastest, or cheapest, but you will be more satisfied with our services then anyone else in our industry. We Guarantee it! Additional DBA - Thomasson Enterprises.

Alarm.com is a technology company focused on developing innovative cloud services for the connected home. We invented the first interactive security solution over a decade ago and today we power the largest and most widely used connected home platform. The Alarm.com platform combines innovative communication devices, reliable and proven cloud services, top rated mobile apps, a broad ecosystem of connected devices and a network of best-in-class professional dealers offering a comprehensive solution. Our proven expertise, exceptional solutions and experience delivering reliable, secure cloud services sets us apart as a trusted connected home provider.

"They were wonderful. They did a great job. The knew what they're doing. They were smart and efficient."

"3 weeks have passed since dropping my son's gaming tower off. Paid via PayPal. Now the phone is disconnected and no one will get me Aaron's information."