Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Grand Rapids, MI

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"

"Dave was great to work with and he did a great job. I started the job installing new vinyl plank flooring on my main level. I got half way through and life and other things stopped my progress. I asked Dave to finish my project, including the hardest parts, and he did a great job. He was professional and trustworthy. He was working alone in our house at times, and I had no worries. His work was very well done, even with some issues with weird angles and tough joints. His pricing was very reasonable especially with the quality results. I would hire Dave again for any future flooring projects."

"My experience was outstanding! The work they did to match my new flooring with my existing flooring was exceptional. The end result blew me away. I couldnâ t be more happy with the product and service I received."

"Amazing professionals! Went above and beyond in many ways. We installed new floors and my handicapped dog was slipping on the new hardwood stairs. Todd immediately found a solution and came and installed his solution within 24 hours to make sure my dog didn’t get hurt. Would recommend FF Floors to anyone. They also stayed true to their quote, even though there were a couple hurdles that they could have charged more for."

"Great job on carpet install, on time and professional"

"Prestige provided outstanding service and ultimate results."

"Dustin from Empire did an excellent job, he and his crew were very professional. I will request Dustin when I have other flooring installed by Empire."

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job\n

"Great, the guy came on time and installed the mailbox."

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!