Get matched with top tankless water heater repair pros in Granite Falls, WA

"From the staff I spoke with over the phone to the technician that came, the experience was excellent and trusting. I had a difficult time trying to find the right company that was familiar with my water heater model, I was reassured that Washington Water Heaters had several technicians that knew my water heater model. I had contacted at least 7 vendors, in which 3 responded; however, Washington Water Heaters was the only company that sent someone out that actually looked at and diagnosed my problem. A temporary fixed was completed on arrival and a follow-up a few days later with a new parts. I felt that the service and follow-up from the technician to the staff over the phone was superb! Thanks."

"Very responsive with information on options and recommendation to prevent further repairs."

"After hours tech was on site within 8 hours of our call and our heat was back on two hours after arrival. Very straightforward and professional."

"Cody was prompt with his quote and kept in contact with me constantly. Our project was able to start weeks ahead of schedule and was completed on time and on budget. Multiple crews worked on our home across a week and a half. Each individual was professional and was more than willing to spend time explaining each step of the process. They cleaned up each day leaving the house in almost better shape than when they started. They also worked with us around accommodating our animals. Cody was able to adjust and respond quickly to change requests we had during the project and we could not be happier with the result. Post install Cody has been great taking our calls for questions on the new system and helping us learn usage of the systems. He even walked me through an easy change to the tankless hot water heater spending a good hour on the phone with me. Overall Cody and the team at SeaTown electric heating and air have been wonderful to work with and have exceeded our expectations with our hvac and hot water tank replacement. We will be using them again for future projects."

"Prompt and professional. Replaced water heater same day for us"

"We paid for the tuneup of our heater. That was done fine. There were some recommendations that we did not choose to go with."

"They were on time. They explained why the old water heater leaked and how they brought the new one up to code. I now better understand my water heater. It also looks great. I'd recommend them to anyone. They will get it done right, and only right."

"Alex was hired to replace my water service line in Lake Stevens. He was very responsive, completed the work as planned and we had very limited water disruptions. I will recommend his company to others and keep him on speed dial in case we need plumbing services in the future. Great work Pete’s Plumbing!"

"Excellent estimate on my tankless water heater."

"About 4 years ago, I bought a York furnace and a natural-gas powered standby generator from G&S Heating. The furnace collection box cracked in several places, which caused the furnace to stop heating in January 2016. The after-hours service call cost $250 plus another $100 to have the technician clean the sensor, a fix that temporarily restored heat most of the time. The company ordered a new collection box, a part that is a known defect on this York furnace. York should have recalled it, but it did not, and now York is not paying for the part. However, G&S voluntarily paid for the part, and I'm grateful for that. Since it was January & it was cold, I assumed that G&S would ship the part by overnight or 2-day shipping. I was mistaken. It took a full week to get the part. During that week, no one from the office called to give me the status of the repair. If I wanted an update, I had to call them. The three times I called them about the pending repair, the people were extremely nice, but no one took the initiative to call me with updates. I’ve since talked with the service manager, and he said he is working to ensure that customers get timely updates. I also suggested that they ship parts by overnight or at least 2-day express. He is also taking that suggestion under advisement. Finally, eight days after the furnace went out, Allen, the technician, came and installed the new collection box. Allen is an excellent technician and he did very good work—at least the furnace is still working. The cost of labor to repair the furnace was $746. The technician was here approximately 1 1/2 hours. Doing the math, G&S charged $497/hour. Combined with the first service call, the total repair cost approximately $1,096. I talked to the service manager about this shockingly high labor charge on the second call, but he stood firm on the price. Eventually, however, he offered to pay for the upcoming service on my standby generator that was scheduled in a few weeks. Thankfully, that will save me $400. In summary, I give the technician and his work an A. While the customer service was lacking, I believe the service manager when he says he is working to improve communication with the customers. Also the plus side, G&S paid for the part (something that York should have done). If you use G&S, be sure to get an estimate for both parts and labor and ask them to give periodic updates on the ETA for parts."