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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"I had both my bathroom and kitchen renovated and they made it easy. I have heard horror stories about working with contractors and kept putting off renovations until I had to do it. I absolutely love my bathroom and kitchen. They did a fantastic job and really listened to all my concerns. I felt well taken care of and got more and better than I asked for. I highly, highly recommend."

"My wife and I have been homeowners for over 30 years, owning three houses in three cities. For the past 20+ years we have been homeowners in metro Atlanta. We have hired a number of contractors in our day. Professional Home Improvement (PHI) is far and away the best company we have ever worked with. We have (enthusiastically!) shared our experience and recommended PHI to our friends and neighbors. We were motivated to write this review and share our experience more broadly because we remember how much time and effort we invested in finding a company to handle some or (as it has turned out) all of our home remodeling project. We contacted PHI because we were impressed by the PHI website, which we found in our search. We thought that if the promises and results we learned about on the PHI website were for real, this would be the company for us. We now have several months of experience with those promises and results and, if you care about the same three essentials that we care about, we cannot recommend PHI—Dennis & Jean Delashmit and their crew of tradesmen—more highly. Below are the three essentials we were looking for and attached are a few photos illustrating the quality of work that PHI produces and continues to produce as we prepare now to enter “phase 4” of our remodeling project (which began with a tryout—a wall-to-wall, floor-to-ceiling remodel of our desperately decrepit master bathroom—which yielded results that have thrilled us and turned into “phase 1” of an ongoing remodel of almost all of our home). The three essentials: (1) Effective communication throughout planning and execution. Dennis & Jean listen—with deep attention and comprehension. They have a calling to improve the lives of others by improving the functionality and beauty of the homes they wake up to and live in every day. Their respect for, attention to, and comprehension of our functional needs and aesthetic preferences have been profound. And this has persisted throughout planning and execution; they have initiated more contacts with us than we have with them—to inform us about what’s next, coordinate the activities of tradesmen with our lives, and ask more detailed questions about choices of equipment, supplies, etc., as each phase proceeds. (2) Expert, hard-working, trustworthy tradesmen and connections to suppliers. This is something that is absolutely essential to the experience of undergoing a remodel. Can you trust the expert skills of the tradesmen your contractor assembles and whose activities they coordinate? Are you comfortable with their presence in your home? Do they consistently deliver value while onsite? We have shared our home with the tradesmen enlisted by Dennis & Jean for several months, throughout phases 1, 2, and 3. We look forward to their arrival in our home, admire their skill, hard work, and dedication to doing things right, and are completely comfortable with having them in our home. Dennis & Jean also have longstanding relationships with many sources and suppliers, greatly streamlining the process of finding and selecting the right paint, flooring, equipment, etc. (3) Reasonable prices yielding exceptional value, with careful and thorough accounting. Dennis & Jean are sensitive to price and value, exacting in presenting options and prices, and careful and thorough in their accounting. In sum, an A+ for Dennis & Jean and the entire PHI team/network!"

"They were everything and more. Very swift on their diagnosis. Swift repair. Great troubleshooting skills. Great customer service and very amenable and friendly. I will use them on other plumbing projects as well and recommend them to others. Price was within plumbing rates as well. Great work performed."

"Sam is excellent, and his crew are professional, courteous, and do exceptional work."

"We were very satisfied with the service and appreciate their investigation into our issue."

"I would highly recommend Sean at Stars and Pipes Plumbing! I was building out a new bathroom in my basement and he helped with so many things. He’s super knowledgeable and patient and was available over the phone when I was tinkering with some things on my own. He also recently helped replace my water heater burner and pressure relief valve and got it working back in no time. He’s a true professional and someone I will continue to use in the future."

"Thumbs up for the construction at my residence, a three story elevator shaft"

"Excellent job; sent pictures as jobs progressed; highly recommend"