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"Waterman building was professional and did a fantastic job replacing my roof at an affordable price. Done in one day as promised and we have had no issues with wind or rain storms. Only had one snow storm and so far everything has held up great."

"Gleyson was extremely personable and responsive, and his team incredibly hard working. I initially chose to hire Vellox over other contractors we had come out because Gleyson was the *only* one out of 5 who actually climbed up on the roof to check it out. Everyone else just stood on the street corner 50 yards away and eyeballed it. Maybe, as an expert, that’s all you need to do, but Gleyson certainly gave me a lot more confidence with his approach. Throughout the process, Gleyson was almost always near-immediately responsive, and also very understanding when we temporarily thought we’d have to delay work to deal with another issue first. I don’t even really expect ultra-prompt replies, but I don’t think I ever waited more than an hour for a response on any inquiry. The day of work, Gleyson and his team arrived promptly at 7am, and had the entirety of the work done within a single day - ripping off multiple layers of old roof, installing a new one, and adding vents/flashing throughout. Obviously, it’s a little early too early to accurately assess the workmanship, but you get the sense Gleyson takes a great deal of pride in his work and genuinely wants to do a great job - which was not the sense I picked up from other contractors - so I feel confident the roof will be as good as advertised. Two small negative marks: 1.) After paying a sizable deposit and being given an estimated start date, it took way longer than expected to receive shingle samples, and by the time we received them, we’d already surpassed the initial start date we’d set. I wouldn’t have minded simply being told they were going to get started later than anticipated or that he wasn’t going to make a drop off as expected. As it was, it made me a little uneasy that I’d handed over a sizable check and suddenly everything halted. 2.) With an older house, we didn’t have plywood sheet decking; just 1x12 planks with gaps between them. During the tear-off process, a ton of debris fell into the attic. Clean-up wasn’t a huge deal, but a little Googling around seems like this is a fairly common problem. Would’ve been good to get some warning on this just so we could at least cover up our belongings to shield them. Overall though, extremely pleased and would recommend Gleyson/Vellox’s services to anyone."

"I had a roof replaced on m detached garage including all wood. Also had a small flat roof replaced. Both were in bad shape and for the flat roof that I had to redo the joists and outer wood. I have used them twice now and in both cases they were very responsive to phone calls and was able to schedule both jobs very quickly. In both cases they took their time to make sure the underlying surface/wood was replaced and fixed prior to roofing."

"1. punctual on estimate appointment 2. three estimates were solicited all were equivalent service for product two allowed for Owens Corning or GAF and were certified as was On Top 3. The date proposed was mid October but the actual work was much sooner (low slope roof) and completed in several hours The roof has now gone through several seasons without issue. I recommended them to a friend of my wife"

"Very high pressure sales. They were more interested in getting it done quickly than the quality of the installation. The aluminum trim around the windows looks good but they did not replace all of the old wood underneath I requested. They would put it over anything. They did not bother to brush off the sills before covering them or remove saw dust. Many of them were cut too small because they assumed all trim was the same size. They had to redo most of them and they didn’t do the bottom corner’s correctly even though I explained to them how they should be done. When they didn’t want to do something they acted like they didn’t understand me."

"This is the second time I use Vaillancourt Roofing, and they have always been exceptionally professional. Brad Entrekin, the salesperson I have always dealt with is wonderful: knowledgeable, patient, punctual. So have been the team that does the work. In this specific case, Nick and Jay did the installation of the gutters. Their work is impeccable. They are very respectful yet friendly. If I was doing gutters I would do all possible to get the Nick and Jay tea However, in order to reach them you would have to go through the scheduler. I understand that the schedule is necessary in order to make the best use of the resources possible however, that has to be tempered with the needs of the client. Case on point, day before the installation date I was informed that the installation had been cancelled "because one of the installers was sick" and the work was rescheduled for 12 days later. I spoke to the scheduler and he had no interest in whether I would be available, convenience or any other consideration of what the effect of the change could have on MY schedule. I just had to understand that people get sick. That is - an administrative problem of the company was suddenly on my shoulders. This gentleman is extremely rigid and unsympathetic. Chances are that the job could not be done before but a gentler approach with the client will take him a long way. In addition, his attitude really erodes the exceptional work of the field salespeople. It is then left on the shoulders of the installers, to fix with the client what the installer undid. Once again, Vaillancourt has, in my estimation, first class materials to offer, a splendid salesperson in Brad, and an impeccable installation team with Nick and Jay. So, go for it. More likely than not, you will not have to deal with the scheduler."

"Based on a friend's recommendation, we added Beantown Home Improvement to our list of potential roof and gutter replacement providers. We were impressed with Eli's thorough quote, attention to detail and competitive pricing. We ultimately hired them and Eli and Derek were very responsive and professional throughout. They kept us well informed during the whole process, which included prompt rescheduling due to a winter storm. We are apprentice of the professional, hard working and tidy crew. The roof and gutters look great ( and were immediately tested the day after installation with 60 mph winds!). We would not hesitate to recommend Beantown or hire them again."

"I had an excellent experience with RB Farina's work replacing old wooden gutters and old wooden fascia and soffits with new aluminum gutters and PVC soffit, fascia, and molding on my small house. I must have caught things at a good time, in late winter, because it was just 8 days between my posting my job description on Angies List, and the dumpster leaving my driveway after the work was completed. The original bid was completed at the original price, with some extras (significant touchup painting, and a quick repair on the 2nd story shutter of my neighbor who was kind enough to let us use her yard for ladders) done with no upcharge. I did not seek multiple bids so I cannot say whether the price was high or low; I counted on the fact that the bidder could expect competition. Weather was good for working and we had no ugly surprises from my very old house, so the work went pretty smoothly. I had the pleasant experience of finding that for each of the materials and methods that I either knew about or researched, in every case the Farina team was using top quality. They are good about communication: calls to the office, or by cellphone to the estimator, always were answered live or resulted in callback in a few minutes. The onsite crew was polite, responsive, and very professional. (They also looked like they were enjoying their work, which is always a good sign). The office was very proactive: the written bid arrived quickly, and every check I wrote resulted in an emailed invoice/receipt within a couple hours. For this they are using a platform called HouseCallPro, which automates the workflow considerably. (Why shouldn't buying this kind of services get as good a workflow and email trail as, say, ordering a toaster on the Internet?) . I worked hard to make the jobsite easy to work in (moved stuff away from the house, took down my window screens before they came, ran a wire out the window to provide 20amp electric power, provided a map of where the electricity and water are on outside of house, provided outside access to a bathroom), and the crew was appreciative. Day 1 was demolition, Day 2 was carpentry, Day 3 and 4 were gutter hanging, sealing, and painting. Once they got the gutters up and sealed, they ran the hose into the gutter to check for leaks and flow before they did their final cleanup and left. After watching how they did this work and what materials they used, I have pretty high confidence that their work will last a long time,. I plan to sign up for their annual gutter/roof/chimney maintenance program so that my gutters get cleaned and somebody I trust looks at my roof."

"Excellent. From initial contact Roofer's Edge was responsive. The installation crew was excellent and the gutters blend in with the trim color and are barely noticeable. We would definitely recommend them without hesitation."

"My family has hired G.F. Sprague and Company since the mid-aughts to repair and/or replace the gutters, downspouts, and slate roof on our 1880s-era home, and we have had nothing but good experiences with the company through the years. Most recently (this spring), we were fortunate to have Paul Elliott and his crew rebuild three porches on the house, and they did a fantastic job. Paul is not only a talented roofer and carpenter, but also a skilled communicator, delivering technical observations and recommendations in a way that was easy for us to understand, so if you’re lucky enough to have him assigned to your project, your building will, quite literally, be in good hands. In our experience, where major home repairs are concerned, it’s preferable to hire a company that has a corporate structure and hierarchy because it means everyone’s accountable and working together as a team. From the efficiency and ease of getting an initial estimate for our project with production manager Steve Herget, to communicating with Laura and Linda in the office office about bill paying and other administrative details, to Paul and his crew arriving each day when they said they would (and project manager Matt D’Agostino keeping us informed when they couldn’t—for instance, because of supply chain delays that disrupted the schedule and brought progress to a halt), to their meticulous workmanship, to their thorough cleanup at the conclusion of projects, G.F. Sprague & Co. has always been top-notch with us and I highly recommend them."