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"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"We couldn’t be happier. The upstairs is beautiful. Tim kept everything cleaned up while working, showed up promptly and kept sub use to a minimum . Everyone who worked in our home went out of their way to make sure we understood all work, and were polite and respectful. Phase 1 went so well that we have hired Tim to do phase 2 - take the kitchen back to studs, move it to a new location, create a laundry room (it’s out of the basement now Yea!) and walk-in pantry, new half bath, change all electrical to white, wood floors, all new doors, new baseboards and crown molding. We are part way through phase 2 and couldn’t be happier. Our home is becoming the beautiful dream home we’ve always wanted. We feel blessed to have found Tim and highly recommend him. We never thought we would be one of those people that love their contractor, but we do."

"Rob and Will were very professional and did an excellent job replacing our hvac system along with duct work and air returns. Highly recommend them!"

"Mose is very talented and easy to work with. I sent him several pictures of fireplace surrounds I liked. He built a prototype and came to the house to discuss and confirm design options before building it in his workshop (no mess at our house was a plus). Typical of an old house, the installation required custom fitting. He took his time and made sure every detail was right. It will look even better once we paint and make it the showcase of the room!"

"Premier did an absolutely amazing job on our master bed room and bathroom. They worked super fast and kept the house super clean as they went! Just an absolutely amazing experience. Highly recommend."

"A.I.S. Renovations is outstanding! We hired them to do a full bathroom remodel, taking everything to the studs, removing a wall and relocating both the shower and sink. They transformed our small, drab Clintonville bathroom into a spacious, beautiful new space. From start to finish, A.I.S. delivered exceptional service and excellent craftsmanship. Aubrey was phenomenal in her design aesthetic and guidance through the initial planning and design phase of the project. She made everything easy and enjoyable, always keeping us up to date every step of the way. The budgeting and contract process by Parks was professional, honest and straightforward. Parks provided a clear budget and his estimate aligned with other bids. While comparable to other contractor bids, ultimately the value A.I.S. provided us in customer service and work quality made their bid the best by a long shot. During the design phase, Aubrey and Parks sat down with us, provided a 3D model of the new design and talked through every little detail we wished to discuss. We are highly detail oriented and meticulous customers. Parks and Aubrey only showed appreciation and patience with us, giving time to talk through specifics and options to avoid as many surprises as possible down the line. The team was upfront from the start about the potential of delays on specific components of the project due to disruptions caused by the pandemic in the construction industry (cabinet shipments, scarcity of glass for shower, etc). They never promised a precise completion date for this reason and I had great respect for their honesty and clear explanations. Once work started they were efficient in their use of time and never had delays or significant days missed. I was impressed with Jay’s coordination and project management when it came time for multiple experts to complete their work (electrician, plumber, HVAC, drywall, etc). They were timed perfectly, one after the other with almost no days missed between them. Jay was highly communicative, texting us once a day with what and who to expect next. Whenever we had a question or concern, he had an immediate answer and resolution. The A.I.S. carpentry team was outstanding. Jason and Austin completed the demo, framing, set the cabinets, installed a new window and completed the finishing work. Their carpentry work was incredible. They built all new baseboards, door frame and window frame to match the original wood work of our 100-year-old house. They even built a beautiful custom bench to cover some HVAC pipes is an adjacent room. They made everything look original to the home. They were on site most days, taking care to keep our pets safe and make our family feel safe. The project came in on budget and we couldn’t be more thrilled with the final results! A.I.S. Renovations will be our contractors for all future projects. We highly recommend A.I.S. Renovations!"

"I recently had the pleasure of working with this home improvement company, and I couldn’t be happier with the results. From start to finish, their team was professional, knowledgeable, and attentive to every detail. They completed the project on time, maintained excellent communication throughout the process, and exceeded my expectations with the quality of their work. The craftsmanship was outstanding, and it’s clear they take great pride in what they do. They left the work area clean and treated my home with care and respect. I highly recommend this company to anyone looking for reliable, high-quality home improvement services. Thank you for a job well done!"

"Everything was great start to finish. Chris and his employee came out to meet with us, got all the info of what we wanted done and came back with a quote a couple days later. We all agreed and scheduled the work. Bathroom was completely gutted and redone and finished din less than a week and I LOVE IT!!! We will be talking with them again soon for our kitchen!!!"

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!\n

"Very smooth install. Ed was nice, personable, and timely. He installed the solar lights efficiently and correctly. And they function perfectly. Fee was very reasonable as well. He’s agreed to install similar lights next weekend at our daughter’s home located about 10 minutes away. We’re in the market for a new handyman, so would not hesitate to contact Ed again. Thank you."