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"They dont have a boiler selection selection so. Do not call them. The techs know little to none about steam boilers. They will act like they know what they are doing and instead of fixing the problems they will cause more. They flooded our house for 4 hours after the techs thought I had a water boiler system and filled all our radiators with water. They then said theyd fix what they did wrong and go over our system to make sure we had no leaks. This I was told by Jen the service manager. After 4 techs and countless hours of headaches and tons of damages from the constant running water for 4 hour they decided they were not going to fix the screw ups or diagnose what is wrong. However they offered to give us a refund of our money and they handed us the replacement part they broke free of charge. So now not only do I have to fix the system they broke more but I have also taken days off work to meet with them numerous times for nothing but to have the tech hand me the part. "

"This company never showed up for one but two different quotes he also has an employee named Bob or Robert who has made multiple promises and stuff to customers but have blown them off or have called them terrible names he has no respect for women and I truly believe this company should not have somebody who has put a shotgun in a woman's mouth in customer's homes yelling at them and saying terrible things. This is also not a very kid friendly company they have no respect for people's children or homes "

"Nick was up front, honest, friendly and the work turned out great. No mess left behind and fully functional with great materials used."

"Tuesday in June 2022, 4:03 PM Received a call from my wife, that our water had stopped while my son was in the shower. 4:14 PM Placed a call to Quality Water (QW) for Service. Keep in mind they are a "24 hour" service, is what they say. Customer Service (CS) said when asked, for service call charges normally is $135.00. After 4 PM is when premium rates kick in, which is $229.00 for service call (not per hour) to get back up plus parts and I said I was okay with that because I did not have water. LONG STORY SHORT: they called couldn't be out that night and put me off till next morning. They called next morning, all crew out on a big job and can't make it till tomorrow-24 hrs. service? When they did, the plumbing was way different and after they came back out to change it, again as I had before, they didn't do like I asked and leaks. Charged me $2395.00 to replace a switch & 22 gal. pressure tank - very high, but they had me over a barrel. Check the picture of the plumbing I found after they left - I trusted them for years and was shocked of how I found it when it simple came straight in down and over to the tank like a square Z to this? No written estimate or receipt, I had to call to ask for it. As a former service manager, I can tell you this service manager, Aaron did not handle this correctly at all. In pre court resolution now, and possible small claims to rectify. This from a customer that used this company for a couple decades, but first time for 911 services - no longer using unless this is cleared to satisfaction. Take my advise, don't call them for 911 services because they will rack you over the coals and are NOT true 24 hour service. There is a lot more bulleted points I could add, but won't. I am a patient person, but they blocked both my phone numbers and the owner never called to solve, only left a response on Google reviews to give him a call to resolve and want to keep their rave reviews. They have my number and if cared, could have this taken care of long ago. Unfortunately, small claims are next, if not cleared up very soon."

"Excellent service and workmanship! Would definitely use again!"

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Can’t thank these guys enough for the work they did in fixing our problem! Honest, reliable, & cleanliness was much appreciated! Will recommend this company to family and friends!"

"work was to be done during the last 2 weeks of july, tried calling them to confirm 6-7 times they were unresponsive, left message that i would find someone else to do the project.\ and i wanted my deposit back$ 4200.00,. that got a response they would be out the next week this was end of august, i was told this would be a 2-3 day job on the roof , they tried to do it in 1 day they worked 13 hours during the rush they damaged my siding and my gutters, there men told me they were paid to do this as a side job, the guys worked hard , they left a few odds and end to complete the gutters i told them i would take care of they were supposed to bring the material to complete ,but they never did and again my phone calls were unanswered .they promise alot but do not deliver.then they ignore you once they have your money, thats not the way to do business. i hope this save someone else the aggrevation i experienced"