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"Great service! 3M Melo Hardwood Floors repaired our hardwood floors that were water damaged under our refrigerator. They were quick to respond to our problem with a quote and getting the work done. Easy to work with and very fair pricing. I would highly recommend."

"I requested the service per recommendation from a friend. After paying my 50% of all work to be completed up front, I had a difficult time getting a committed date and time and engaging in communication prior to the job to firm up details for flooring, painting and preferences of molding to replace in the kitchen."

"We had water damaged so we need to replaced the entire flooring of our condo and we want it the same flooring as what the builder installed. Bryan found and showed us right away the product which you could not find anywhere. Not at Home Depot, Lowes or Floor and Decor. It was a big relief when he showed us an exact match to our floor. With installation, he has a crew that is top notch. Very professional and easy to discuss and resolve issues. They left the condo clean. I would recommend the store to all friends and family. I would definitely just go straight to the store when I have flooring needs. The pricing is comparable to all big stores."

"Jack's initial communication was great. We scheduled to replace my basement flooring after a water heater flooding. I bought all of the materials for the flooring. Jack had his team replace and install bamboo flooring. They did a great job with everything. In my closet, it looks like we ran out of wood. So I had to reorder one more box of wood. A week and half later, once the wood arrived and acclimated to the environment, Jack's team came back and finished the job. Overall great job."

"Prompt and great job"

"It could not have gone any better! The quality of workmanship, professionalism, and very fair pricing made P.R. Flooring an outstanding choice for my hardwood floor installation. Easily one of the best home improvement selections I have ever made. Thanks, Vinicio!!"

"The initial installation was done professionally. Unfortunately after three months the system failed. From Friday to Tuesday I was without hot water and heat and the temperature in my house went down to the 40s. It took five visits to fix the issue. The manufacturer advised that the solution called for disabling something in the system to keep that part from failing. I am worried that the system is not safe. I will be contacting the DC Consumer and Regulatory Affairs as I have no faith in the quality of this system. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system; there was water all over the floor. A tech came out on a Wednesday but was unable to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and by Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. I found out later a part needed to be ordered but would not be available until Tuesday. The tech made a repair and said he disabled a part, per the manufacturer, so the system wouldn’t fail again. I don’t have any confidence that this system is safe or fixed so it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up."

"The service was very good and they were excellent."