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"did a good job"

"Luis did a great job and I am satisfied with the work."

"Eddie was very helpful in figuring out a plan to mitigate a gutter water issue that was causing lots of mud due to poor drainage, we are very happy with the results"

"Things went from bad to worse. I replaced a few boards before the sanding and staining was to be done. The carpenter told me "a few of the boards are thicker than the existing". I told the carpenter "don't worry about that. The deck guys are going to sand it all down". This was my understanding from the start. I have evidence I communicated with DeckMedic my understanding that the deck would be sanded to get rid of the rough surface. Their ad calls it "sanding to remove the raised grain". I even mentioned he will most definitely need to hammer all nails before sanding. Otherwise he will tear up his sander. He agreed. The sanding was never done and many of the nails were never hammered down. I brought a third party service company in for their opinion. Their professional opinion "the deck was never sanded as the raised grain on the wood stands out and is very rough" Second issue: my deck stairs needed rebuilt then would need stained. Ryan and I came to an agreement. He would give me a $400 discount due to my dissatisfaction. He would send me a discounted invoice marked paid and would include a contractual promise to come back in the spring to stain new stairs. After I paid him, he said the invoice is in the mail. It never showed up. Now he still won't give me the invoice."

"Affordable, professional, excellent work completed by JW Instillation. The job was completed in a timely manner with no "unexpected surprises." Plan to hire for my bathroom remodel in the spring. I would highly recommend JW Installations."

"Amazing, We would never think of using anyone else, they were the best. Great workmanship, communication and price. Our new deck is nicer then anything the other companies we had quotes from offered. We will hire them for some other projects in the future"

"They did the BEST job. Would call them again!"

"Terrible! Contracted with the company last Summer. They came out to perform the work, and everything started out fine. However, that is when the good experienced stopped. The company was supposed to paint my deck, gazebo, front porch and trim around my house. I paid that 50% upfront for materials and work, and was to provide final payment at the completion of the job. However, they took so long to paint the deck and gazebo, that they never made it to the trim or the front porch. They also told me they would caulk all gaps prior to painting, and never did it. The project took them so long that the weather started to turn cold, and they were not able to complete the work, having only done a very light first coat on the deck and gazebo, which was done so poorly that it is all peeling up and looks terrible. They promised me in writing that they would come out and complete the job, but they changed the scope of work to only include the deck and gazebo, and were no longer going to paint the porch or the trim on the house. I requested my money back as they had not completed the work, but they refused to provide any type of refund and said that the money paid already would cover the deck and gazebo work, and that I would owe them nothing moving forward after they completed the job. Funny thing is though, they never came back to complete the job. I have reached out to them numerous times both last year and this year to schedule the completion of this work. This year, Josh and Samantha gave me the excuse that due to COVID-19, they are not able to complete the work until the Governor reduces restrictions. However, once the restrictions were lifted allowing outdoor work, this company still refused to do the work siting health concerns. I would have accepted that excuse under normal circumstances, except I see that this company has been completing jobs all summer, as you can see from the reviews on this website. So they are just lying to me to avoid completing this work or providing a refund. Do not use them, they will steal your money and not complete the work!!!!"

"They did an excellent job!"

"Nate was awesome to work with. We changed many of things with a large deck project that included a custom pergola with lighting and he was very helpful in letting us make design choices while providing insight into what would work and what would look great as well. His team was professional and highly skilled, especially his foreman, Buckleman! This is the second time our family has used the Deck Company and would recommend them to anyone!"