Get matched with top plumbing installers for a remodel or addition in Hanover, IN

"Poor communication, poorly organized, had to come back numerous times due to mistakes made on there end."

"The plumber arrived and spent 6 hours trouble shooting water heater problem on newly constructed home. He was good and identified problems and took action to correct, but could not fix water heater issue. He discovered there was not enough power, so he could not charge for his efforts as he did not fix it. He offered a $16 and some change monthly service plan to help with costs and I agreed, but he genuinely tried his best including replacing two heating elements. His company brought two electricians who were here for 1 hour and charged over $300 to report there was a break in the wire and did not repair. Next day the builder of the house brought his electrician for 30 minutes, made repairs finding 3 wires leading from breaker box, but only 2 leading to water heater. He diagnosed a junction box somewhere was embeded that the 3rd wire went to. The two remaining wires had been accidently crossed and were wired wrong to the water heater. He corrected that and was done in 30 minutes."

"Very clean and professional."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"Cal spent the entire day installing my AC and did a wonderful job. Pleasant, professional, hard working and clearly skilled at his job. "

"I did not receive any call backs from them. Daniel did not follow up on request for something I would like to be done. After the job was done. I requested his opinion and further photograph. I got no reply. The workers were okay but Daniel was not."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"I would NOT recommend this company for anyone needing HVAC services. The technician they sent into our home was inappropriate and asked personal details over the phone with me. Our smoke detectors were going off in the house, and the technician told us carbon monoxide was leaking from the HVAC. Our smoke detectors only detect smoke/fire and they were going off due to a loose wire in one of the detectors. Becht Givens quoted us $10,000-$12,000 for a new HVAC because they "detected" carbon monoxide and that's why the smoke detectors were going off. They came out before a huge winter storm, turned the heat off in the house, and told us to pay for a replacement and they couldn't do anything else for us. Thankfully I called another company, and they assured us that carbon monoxide was not the issue and fixed our actual issue. This company is out for money and I will never use them again. I called to ask for a refund on the $99 dispatch fee and they refused a refund. DON'T USE THIS COMPANY!"

"They got us scheduled quickly and were always there early. Worked about 10 hours every day to get the job done. Mauricio, the owner kept in touch regularly to make sure things were going as we had hoped. They did an absolutely beautiful job. Would hire again!"