Get matched with top chimney cap installers and replacers in Hanson, MA

"The people at Downeast Chimney responded very quickly to questions I had. They were very patient and easy-going in handling multiple inquiries I had as I learned more about what is involved in replacing a chimney cap. Everyone from the company was very straightforward in their answers, and they did not try to sell work that was not required. Their explanations reflected their extensive experience, but were put in terms that someone like me who is not familiar with this kind of thing, could understand easily. They followed through on everything that they said they would do."

"Dana Storrs did not only inspect the three chimney flues, but the connections to furnace and water heater as well, explaining the safety feature on the furnace in case of flue failure, and the absence of such on the water heater (and what to look for instead). Climbing on the roof he found the bluestone on top of the chimney loose. And, when we mentioned it, had a likely solution to the occasional water leaks from the chimney in the attic that had stymied several contractors. He spent about an hour for $79. Dana Storrs is professional, extremely knowledgeable, thorough, personable, and honest. He provides detailed accounts of his findings. . We highly recommend DM Storrs Chimney - a vast difference to the chimney services we have experienced over many years."

"They came the next day to check out the problem, then came back 2 days later and fixed it. They were very prompt and professional. The other place we used to install the chimney caps used cables that rusted out and broke. MetroWest replaced the cable with stainless steel cables, which shouldn't ever rust."

"Nick quickly responded to my request for a quote and was extremely professional with multiple possibilities for repairing my dilapidated chimney. He was responsive and kept me in the loop throughout the process and repair. Absolutely recommended for chimney repair. My brick chimney looks fantastic!"

"EXCELLENT! We've been without heat for 5 days. John diagnosed the problem with the chimney flue (a former contractor who re-pointed the bricks dropped concrete into the flue, essentially cutting off all air) and made all the repairs. He, Miguel and Paul were very professional, competent and courteous. Brittani was excellent in setting it all up! Would definitely recommend!"

"Rich was a pleasure to deal with. He gave me a very fair price, came out on time when we needed him with a 4-man crew, put in the liner quickly and efficiently and we have had no problems since. A very good experience and I would highly suggest using him, and will do so myself again if ever needed. <br />"

"My chimney was leaking and ruining my wall and carpet so it was time to do something. Called them and they came out within a few days for a free estimate. Bob was great. He took his time and explained things to me as we went. A few days later I had an estimate via email that was less than the others I had gotten. The main reason I went with them was because of Bob. <br /> Now for the tough part. We scheduled the install and on that morning the forecast said rain. Bob showed up at 7am and explained that because of that and the fact that there was no way to cover the opening in the roof if it started to downpour we would need to reschedule. I agreed, made sense. Guess what - the weathermen were wrong. Not a drop. Not Bob's fault, of course. <br /> Reschedule day two - again rain in the forecast. I took the day off and expected a call if things were not going to happen. 9am and still no call and no one at my home. Called Bob on his cell. He said the girls in the office were supposed to have called and rescheduled the night before. No one called. He had them call me an hour later and wanted to do it the following Saturday. I couldn't due to a party at my home, so we scheduled for the next Friday the 19th for a start date and they would finish on Saturday. <br /> Friday - no one shows up. I call Bob and again the office was supposed to call. They will be there Saturday at 7am. <br /> Saturday 7am they show up!!!!  <br /> They are very professional and did a great job. My chimney had 2 flues, one for a fireplace and one for an old radiant heat system. The heat is no longer used so Bob decided to put on a larger cap at no extra cost. <br /> Great company, but they need to work on the office communication <br />"

"It went well. Prompt, professional, kept me informed and cleaned up after the job. Also, only charged me as per estimate even though he found more masonry repair as he went along. I rated "good" for price only because I have no basis for comparison. <br />"

"Excellent work. Excellent clean-up. Showed great care for our property. Very professional from estimate to install. Will be referring to all our friends and family or anyone mentioning the need for this service."

"Excellent true professional s All products where top quality Job done very timely Highly recommend this company They also did a top of the line inspection prior to work Which discoverd serious issues These are true professional s MAKE A APPOINTMENT ASAP TRUST NO ONE ELSE <br />"