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"SUMMARY: SES did high quality work. They stuck to the projected cost. They finished within the estimated timeframe (or at least close enough). PRELIMINARY STAGES: SES promptly returned our initial call and set up a visit by their estimator. Within a very reasonable timeframe (maybe a little more than a week), we had the estimate in hand. In contrast, we were shocked to see how difficult it was to deal with some other contractors--even in the early stage, when we were trying to give them business. DETAILS OF THE JOB: They gutted ~50% of a ~180 sq ft bathroom to the studs; did some framing/re-framing; removed a large tub and patched in some hardwood; completely re-did the mortar bed/tile/plumbing for the shower; re-routed an HVAC intake to a different part of the house; moved/added some plumbing and electrical; installed a new commode and tile floor in a new toilet closet; hung crown molding; installed a double vanity with a stone top; hung a large mirror and frameless shower door; built out 2 closets. QUALITY. Their renovation was high quality and fit perfectly into our 1930’s arts-and-crafts home. They found, sanded, and painted an old 5 panel door to match the doors in rest of the house. The salvaged/refinished pine floor fits into the existing pine floor seamlessly, and the new trim work matches that in the rest of the house. Their tile guy did an outstanding job on the shower—floor to ceiling with a bullnose and a niche. The subs they used for the vanity/stone top and for the mirror/shower door did a high quality job. We designed our closets and the trim carpenter built them out perfectly (soft-close drawers and all). COMMUNICATION. This was a big asset to the SES experience. Ashley kept us posted with an email almost every day. We knew what to expect when we got home from work, as well as what to look for the next day and the rest of the week. In the rare event that there were surprises or delays, Ashley would let us know right away as well as what the resolution would be. While Ashley was the main line of communication, the owner, Shawn, was very accessible as well when necessary. PROFESSIONALISM. All the people we interacted with were professional and punctual. The workers were respectful of us and our home, and they did a great job cleaning up every day. With very few exceptions, people were at the house every weekday (and even some weekend days), from the start to the finish of the project. THE UNEXPECTED. As the work proceeded, some minor structural damage from the old shower had to be addressed and the hot water heater needed some repairs. These were taken care off in a time- and cost-efficient manner. Otherwise, there were a few miscommunications regarding the electrical rough ins, a plumbing valve, the closet build outs, and the shower door. All these were very minor and easily addressed. Along the way—and especially as things neared the end—Shawn made sure we had everything exactly the way we wanted it. This was our first time hiring a contractor. Before our renovation, we had heard many contractor-related horror stories. Our experience with SES was drastically different. We are already scheduling another project with them."

"I would highly recommend JCT solutions. We had a room replastered and a new attic access installed. JCT were great at communicating from the beginning and throughout the project. Mark is professional and they are reasonably priced. The plastering team were efficient, worked well together and cleaned up after the project was completed. We are really happy with the end result and would work with Mark and JCT solutions again! Thank you for making our spare room usable again!!"

"All of Bob's Painting people I dealt with were excellent.  Estimate, pre-paint, and painting have well done professionally.
I had two other estimates. Bob's painting was not the lowest price however; Bob (owner) presented very likable personality and professionalism when he provided me an estimate.  I'm very happy and satisfied using them.  My house looks like a newly build house with fresh stucco paint and front door.  My drive way is remarkably clean comparing with my neighbors'.  As a matter of fact, one of my neighbor just hired some handyman for power wash their driveway . . . . sorry, but my neighbor wasted money. . .
Thanks Bob, Ron, Robert, Jose and David, I love your work!!
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"The installation of our new LED Ceiling Light caused hardly no disruption in our house and the two individuals that did the work were professional and made sure the work area was cleaned up. I would definitely call upon Excel Renovations for future projects."

"We were very pleased with the results of this project beginning with the presentation at the time of the "free estimate" and would highly recommend this company. My calls were always returned within an hour and the representative was consistently cooperative, personable, and followed through on "making us happy"! One person completed this job and was awesome! He was considerate and very professional while working both inside and outside of our home . He noticed a couple of issues with the windows before installing them and replacements were ordered so that everything was done properly. We were really glad that he was so observant and detail oriented. The painter who painted the back door did an excellent job as well! He was very thorough and the door looks fantastic.
  There were a couple of minor issues that arose after this job was done, but when I called to discuss these, the representative had them taken care of the next day. 
  The windows have made a huge difference already in both the comfort and external noise levels as compared to the old windows. As I stated beforehand, we are VERY HAPPY with this company and would recommend their services to anyone interested in replacing windows. 
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"I love my new space. The workers were great. They were careful and trustworthy. Mr Alfonso was responsive to all our needs and requests."

"Got the last-minute siding maintenance deal.
It was a while ago, but I remember that he rescheduled a couple of times, and then when he did come he was late and seemed irritated. He looked at the house and gave me an astronomical estimate to basically replace all the weatherboards. (I told him I knew they were in kindof rough shape, but I didn't need the whole house to be redone-- I just wanted to see if he could fix a couple of the bad ones.)  It felt like he was totally annoyed and condescending with me because my house wasn't perfect and because I live in a neighborhood that's a little rough. Seemed like he was not exactly used to being called out to an area like my 'hood.  We agreed that he could do some minimal work to at least get the value of the angie's list deal purchase. Weeks went by and nobody never called to follow up. 
Maybe he just had a bad day--everyone has one, and I understand that--but my experience was not a good one. 
I ended up calling Angie's list and they refunded my money for the deal.
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"It was OK. The gentleman they sent out  was very nice but I think they send out different people to people who get the big deals. It took significantly longer than it should have. He had a breathing condition and it was difficult for him to do the job quickly so I don't know if I would necessarily consider that company again. I don't want to say anything bad about the company because he tried to do his best. They painted one bedroom and maybe a couple of parts in the hall. I'ts a small condo so it's not a big area. There were no additional charges. It was never an issue with the time that they came. There wasn't anything wrong with the paint job."

"Ron Bunton, the owner handled the job on a professional basis.  He tried to cover every detail necessary to complete the job. He frequently consulted with my wife and I over how we wanted certain tasks handled. It is important that the customer know what they want.  Don't expect Capstone to due design work although their suggestions can be very helpful. The job was challenging and sometimes I the customer wasn't prepared with some of the material that I needed to decided on and purchased. When dealing with Capstone, I think it is important to write down and adhere to a schedule of choosing and purchasing those materials that the customer is responsible for.  In our case all fixtures, tile, wood flooring, windows and some doors were to be customer provided. Lack of having them when needed can lead to delays. That being said there weren't very many delays in the doing of this job.

Overall Capstone did an excellent job and a year later we are very happy with the result"