Get matched with top shower installers and replacers in Henrietta, NY

"John was very polite and professional. We were a little hesitant having someone to come in to replace our tub and shower faucet with the whole COVID-19 pandemic, but he was very clean and considerate. The tub and shower faucet was done seamlessly and it looks beautiful!"

"Replaced a walk-in shower. Removal of the old and installation of the new took approximately 8 hours. We are pleased with the product and the installation"

"Very nice installers. Explained everything, cleaned up after installing new shower from tub removal. I love the new walk in shower. They use quality materials."

"Excellent installation! Great value for quality and cost. Highly recommended over Anderson Renewal."

"We had our shower area replaced and the install took 1 day. The team was very knowledgeable and helpful and the shower was customized to my liking!! Would highly recommend !!"

Five Star Bath Solutions of Rochester is the top-of-the-line bathroom remodeling company. We've earned this title by using advanced technology, custom products, and attention to customer service. Using innovative software, Five Star Bath Solutions professionals will deliver a detailed estimate for your bathroom renovation project at an affordable price. We believe in setting standards for how projects are estimated, installed, and completed and passing that value on to you.

"Matt did a great job in locating and installing a replacement hot water tank. He was very thorough and explained everything as he was doing the work. Beyond the original work he quoted, he also replaced an old shutoff valve and was able to maintain the original estimate. He also called me the day before the appointment to confirm that everything was ready for the appointment day and time. Start to finish was a little over 2 hours to drain and remove the old tank, replace the old valve, fabricate new water line adapters and install the tank. He reviewed the operation with me and lighting the pilot and the indicators on the heater ignition controller."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

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It went very well. The guys were very responsive! They initially came out immediately after I called about a problem with water damage to the wall and carpet in the finished basement. Upon seeing the issues, they referred me to a mold mitigation specialist (Healthy Spaces), to address the real cause of the water problem and to deal with any mold. Primo came back after all the repair work was completed and rebuilt the wall and finished it, and they installed a new ceiling in the entire basement. They did a beautiful job and cleaned up after themselves as promised. Anthony and Chris were professional and kept me informed of everything that they were doing. I would certainly hire them again! 

 

 

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"Doug and John were awesome! The work was top notch, and Doug's ideas and expertise made our bathrooms the bathrooms of our dreams! It's hard to get out of the shower to go to work now! We would definitely hire them again."