Get matched with top sump pump repair or replacers in Highland Lakes, NJ

"Put in new sump pit and pump as well as repair and paint basement walls. Neat and clean work. Finished in a day. New pit and pump working keeping basement dry."

"I couldn’t be more impressed with the service I received. From the moment I called, the team was professional, responsive, and easy to work with. They arrived right on time, diagnosed the issue quickly, and took the time to explain the repair process clearly. The quality of the workmanship is top-tier. They were efficient, tidy, and made sure everything was functioning perfectly before heading out. It’s rare to find a service provider that balances technical expertise with such great customer care. If you’re looking for a reliable, honest, and skilled plumbing team, I highly recommend giving them a call!"

"I needed my Sump Pump replaced. The Technician, Mark, did an excellent job. HOWEVER, I had priced the cost of a new pump at around $300, but Perri charged me $1200 + tax for the installation. OUTRAGEOUS"

I’ve been working in plumbing and Drain Cleaning for over 7 years, currently serving the greater Hudson Valley Area of NY, Northern NJ and Pike County PA. I take real pride in doing things the right way, not the easy way. Whether it’s a simple fix or a full system overhaul, I treat every job like it’s my own home. My goal is straightforward, show up on time, do clean work, and leave you with zero headaches.

"We are a first time home buyer, and we were fed up with dishonest contractors. However, Pure Service LLC, helped us gain faith back. They are amazing and so professional. We appreciate the honesty and transparency. We had installed a French drain and sump pump. We are more than satisfied. Everything they promised they executed and super fast. You do not have to wait forever. They left the area clean and did not leave any trash behind! We most definitely recommend their services."

"Rob was very professional and did a great job.  His estimate matched the final price.  He has experience installing sump pumps in this area and was very helpful.
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"We bought a house in an area with a high water table and discovered flooding and moldy basement walls only days after moving in. Having to rip out a finished basement to waterproof and then refinish was a pain, but worked exactly as advertised. After mold remediation, installing a french drain, battery backed sump pumps, discharge pipes, and structural reinforcements, we finally had a comfortable, dry, and fully usable basement. No musty smell, dry concrete slab and foundation walls. I would hire A-1 again for waterproofing any time."

"We had an emergency repair in our house we recently moved into, consisting of a toilet that had apparently never been caulked and had loosened from the floor to the point of leaking a little when it flushed. Tom Evans called shortly after I submitted the request, and he and his partner Jerry showed up within twenty minutes after that and were finished with the job in under an hour. They had everything it needed on their truck - a new wax ring, new plastic shims to replace the wooden ones that had been there previously, and a new caulk job. The toilet flushes fine with no leaks, and it's now very sturdy and not going anywhere. Based on this experience, I would use Tom's Plumbing and Heating again, and would highly recommend them to others."

"the team came by originally to fix the sump, but correctly identified that the problem could be best fixed by adding a french drain inside the basement walls.  
My 88 yr old dad called me today, bursting with praise for the attitude, cleanliness, completeness, no-hassle, and cleanup of the job.  He is a tough cookie and curmudgeon, so praise from him is quite meaningful.
Even little details like covering all the walking areas beforehand with cloth, and not leaving any waste in their garbage cans were a plus.
High recommendation.
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"I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we’d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn’t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we’d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he’d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn’t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn’t want to bother past clients for a reference, essentially, that wouldn’t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie’s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn’t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that’s what I’m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I’ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience."