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"Construction has blatantly breached our contract. I shelled out a whopping $10,000 for what was supposed to be 20 simple outdoor steps, and instead, they?ve turned my hillside into a chaotic excavation site?a complete and utter disaster! After six long, wasted months and all that money there?s not a single thing to show for it except the extensive damage they?ve inflicted on my property. How could they let this happen? It?s infuriating and heartbreaking!"

"We have used The North Star Companies for several jobs in the past, with the most recent being the largest. We hired them do a complete renovation of our home in Severn. The job grew larger as demo began and turned into a job requiring the rebuild of exterior walls, demo of concrete slabs - basically the house had to be rebuilt from the ground up. All new plumbing, electric, framing, windows, siding, roof, etc. I have known Chris for 20+ years and was confident that our forever home would be solid and done right. We had a few hiccups throughout the process - as this was done during Covid, so there were supply issues, delays and so forth, but Chris and his guys did an amazing job. We couldn't be happier and are continuously getting compliments on our beautiful home. Chris has been and will continue to be our go-to for any construction needs for us and our family and friends."

"Project Management Issues & Pending Renovation Work. I 100% agree with one of the previous reviews and, unfortunately, am experiencing the same issues that have caused unnecessary delays and frustration. While the quality of work itself is good, the project management leaves much to be desired. My bathroom renovation started on December 1st, 2025, with a promised completion time of two weeks. It has now been almost a month, and the project is still not finished. I would admit that I am responsible for one week delay in replacing a bathtub. Throughout this process, I have received little to no communication ? no daily updates and not even consistent weekly updates ? regarding the timeline or the scope of work being completed. This lack of communication from the project manager, Orkhan, has caused unnecessary delays and frustration. Coordinating with both the crew and management has been extremely difficult, and the project manager?s attitude has at times been rude and unprofessional. "

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"It went surprisingly well, slow start but finished on time"