Get matched with top plumbing installers for a remodel or addition in Homewood, CA

"Excellent work and professionalism!"

"Professional install. On time and great value. Wasn’t an easy change out. Total cost was about $700 with parts. Highly recommend. "

"Posted my request on Saturday, received a call on Sunday, and had a tech on site Monday afternoon. He came knowledgeable and prepared for the job and, once he found a suitable replacement for the pump, had the system up and running in only a couple hours. He bolstered my self-esteem in pointing out the joiner that I couldn't get to budge was cemented in place by the installer. Reasonable price for replacement, as sumps are expensive, and he even rolled my hose back up after we used to prime the pump. Service oriented team!"

"as advertised"

Local contractor in the Truckee/Tahoe for over 20 years. Have references no job to big or small.

"I would not use this company again. I must point out that the owner, Alan; the manager, Dan and the lead tech, Lemoine deserve ratings of "A." The workmanship, the quality of materials, and the delays I experienced were inordinate and unreasonable and those issues deserve a rating of "D-" The project demo and construction began on 3-16-20. It was finally completed on 5-28-20 with a followup issue addressed on 6-19-20. WORKMANSHIP: The first tech installed the sink P trap incorrectly, resulting in a leak. A 2nd tech fixed the leak but the P trap was still installed at an incorrect angle. The first tech decided (without consult with me) to cut the backsplash from 6" to 4". The first tech left white stains on the floor from the old toilet. One of the techs dropped one of the heavy shower panels on the shower pan, resulting in damage. The epoxy repair material had to be ordered, resulting in another weeks delay. On June 19, the lead tech had to come and replace the caulking at the bottom of the shower panels because they were loose and leaking behind the panels. QUALITY OF MATERIALS: The Kohler LUXSTONE is described as easy maintenance and cleaning. NOT TRUE. Shower panels must be cleaned with squeegee and wash cloth. One of shower panels has streaks that cannot be removed and that panel is of a different texture and finish than the other 2 panels. The CARDINAL glass surface protector (costing an additional $300) is supposed to repel water and oil It takes between 15-20 minutes to clean these glass doors. They must be cleaned with a squeegee and dry towel after EACH use. If any water drops dry on the glass, it must be rewet and then toweled off after EACH use. The vanity top (a Corian type composite) has scratches that appeared after 3 weeks of use. Isopropyl alcohol leaves a noticeable stain, which cannot be removed by any of the approved cleaners. However; the lead tech advised me to use a Mr. Clean magic eraser to clean the spots. The spots became less visible but the magic eraser left a white film over the vanity top. One of the shower doors opens at random and when the other door is cleaned. Initially, the gap created was about 12 inches wide. The tech worked on the door and the gap is now about 1 inch wide (which I live with). There was a gap under the shower door closest to the shower head, causing a large amount of water to splash onto the floor. This was addressed with a stop gap method of installing a small strip of vinyl under the shower door. One of the light globes (out of 4) was cracked and broken before construction even began. DELAYS: From the first day (3-16-20) there was a delay because the work began without the shower pan. Had to be ordered, resulting in weeks delay. The handles on the vanity drawers were the wrong type ordered. Knobs with predrilled ONE HOLE openings were installed. The drawer facades had to be reordered with correct handles (TWO HOLE predrilled). Another weeks delay. The drawer facades that the factory sent did not match the color of the vanity. Those facades had to be returned and another set of 8 drawer facades had to be ordered. Another delay of weeks. The owner, the manager, and the lead tech tried to do the best they could to address the issues but the quality, the workmanship, and the delays were just unreasonable. My rating of A on professionalism applies only to the 3 gentlemen above. I would rate the first tech with a D- on professionalism. The rating I gave on Punctuality has to do with the inordinate delays in completing the project. The workers themselves were punctual."

"Great! Got a quote same day and new water heater was installed the next morning."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"We bought the place knowing the water pipes needed to be replaced and it was the first task we took on after closing. D&D were good to work with. They were on time, had to track where the water lines were, cut out minimal drywall to do so, and worked with us to relocate the heater indoors from the crawl space, add water overflow pan/drain and were flexible regarding how to run the lines for an expected new washer/dryer. The whole job took two days to complete, with us taking care of drywall repairs later. We had one small and very slow drip leak involving one Rehau connector to the water heater which they fixed with a new Pex constriction ring. We have near instant hot water in the master bath now, very quick elsewhere; lower bills and greater confidence in the water pipes. The also fixed the main sewer line which was hanging low due to broken nylon hanging bands using a better strap system and J-hook at a 90 degree elbow at a corner. Our water pressure was well over 80 PSI with no regulator to begin with and the addition of a regulator was welcome relief to the potential effects. They replaced the "home made" home-run system made with individual T connectors on both hot and cold sides with a standard layout that is efficient for our small place. They included new hose bibs with frost protection brass fittings. The only concern we had was a pipe crossing in the primary wet wall between the utility room and master bath caused us to have to trim out the studs for drywall to fit well afterwards. We brought this to their attention and know they took some action to address it, but turned out not to be enough to satisfy the drywall; shimming the drywall out worked well enough, just a little more time. All in all, we were very satisfied with the effort and thought it well worth the price to get rid of the risk with polybutylene pipes and getting the water heater in a better environment.."

"I am thrilled with the quality of work that was done in my remodel. Scott was very responsive and the sub contractors did a wonderful job. Only issue was delay in painting while trying to schedule painter because they were so busy. It delayed some of the project. However, the painting job of the cabinet was excellent and worth the wait.!! I would definitely refer Ceto Builders. Yvonne Riggan"