Get matched with top small animal pest control pros in Hopewell, VA

"Outstanding work, reasonable price!"

"Needed something done very quickly and they looked out for my clients!"

"Fantastic customer service! I had a chimney inspection and some service done to replace the dangerously unusable chimney liner. They installed a new flue and now I have the confidence it will last the life of the house. On-budget; under-time estimate; and very great to work with."

"Sealed chimney"

"Inspection and treatment was done in March, 2019. In march, 2020, I paid the $125 annual renewal fee for inspection, treatment, and protection. Never heard a word from Loyal the rest of the year. In March, 2021, I received and invoice for another annual renewal and called to find out exactly what I was paying for. I was told it was for inspection and treatment and protection, and as soon as my payment was received they would call me to set up an appointment for the service rep. I paid another $125 fee and as of this writing cannot even get Loyal to respond to my numerous attempts to contact them. I have called via phone, attempted to email, posted on their FB page, and written and mailed a letter via USPS to no avail. Loyal has been and remains totally unresponsive to any attempt to get this resolved. My next step is to file a claim against them in small claims court. DO NOT EVEN CONSIDER USING THIS COMPANY FOR YOUR PEST CONTROL NEEDS."

"Terrible work, terribly overpriced. Tech broke my vent cover on installation leaving a large hole and the cage wasn't even flush with the wall then just left without telling me they had damaged my property. Took 3 calls to get someone to call me back and repair the poor work and no one ever apologized or offered a discount. Communication is also awful. Never gave advanced notice of when the tech would show up and she then came on a different day than what she had previously said and acted annoyed that I wasn't at home. To make it all worse there were never any mice even caught and I suspect I was scammed and told that droppings from prior work last year were fresh. The company didn't honor their warranty from work done last year because it was a different franchise owner and the new franchise charged an outrageous amount. Now I'm having difficulty getting through to cancel the monthly service I don't need because I don't even have mice. Never use them."

"very well!"

"Terrible company. They are not upfront about cost of services and tack on additional fees without informing you. This is a company that is only after the money and hook you into a contract. The product is not even very effective. I have watched them perform the service via my home security system while I have been away and the yard guard is a joke. They casually apply it around the perimeter of your home, but isn't it intended to guard your entire yard? This company is a joke. Never again."

"It was really good. They showed up on time. It was really good job. They were professional and on time. I will hire them again."

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