Get matched with top fridge, freezer or ice maker repair or service pros in Hyde Park, NY

"Nice guy. Very professional"

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

Here at ACB, we do everything from demolition to whole house renovations.

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

Plumbing, heating & remolding.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"They came out within a couple of hours and did a great job."

"They came to fix a Kitchenaid refrigerator that had ice accumulating in the refrigerator section(not the freezer). There was a section that was a solid frosty line of ice across the entire back wall inside it. After taking parts off I was told it needed a defroster fan. Waited for them to get the part in and set up a return visit to replace it and assured all was fine and I paid my bill. Within a week a similar issue happened. Instead of the ice going completely across it this time it only went half way across. I called and left a message(usually no one answers so that's how it's done). When he came back and looked he pointed out that since the ice only went half way across there is a leak in the refrigerant line on the section that is not frosting/icing up. He said I need a new fridge. This is a $4,000 5 year old fridge. I said it seems like the leak is exactly on the coils you worked on to remove ice, plus I paid you for a part and repair and it still has the same issue. He packed up his stuff and said he'd have the boss call me. No one ever called me. So, I paid hundreds of dollars for a repair that only made thing worse. When that happens and they don't even give you a call it's like take the money a run."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."