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"Slightly disappointed that the carpets felt a little crunchy after they'd dried and comparing the shower tile cleaning with a friend who had it done by another vendor, it could have been a little better. Also, when comparing to other companies, I thought the shower clean would be the whole shower (some companies actually will clean the glass too) but when the tech arrived on site, he said he would only be able to clean the grout. Prompt response, punctual, Small note: Slightly pushy sales tactics that I didn't like; I never actually submitted the appointment form online, I started it, but didn't complete and submit because I had some questions to discuss with spouse, however their online system must collect the personal data anyway because I got a phone call within 24 hours. The main reason I wouldn't hire again is I'd rather support a small business in the future. I gave the bigger business a chance due to radio promotions."

"They didn't do a great job. They didn't pretreat anything, they just came through and they didn't get out the spots. The workers were nice."

"They were prompt and very professional. There were just a few places that were overlooked and not cleaned very well, but overall we were happy with Kep Klen."

"They did an excellent job at a fair price, and picked up and delivered the rug as well."

"The Berber he did dried fine within about 24 Hours. The short shag is yet to be completely dry with out feeling damp if you stand on it in stocking or bare feet. They should know that the shag is going to be slower to dry and spend more time vacuuming it, or shorten the vacuum hose from truck to work area.The carpet that was slow to dry was upstairs and the hose should have been shortened due to the closer work area.....or at thme very least tell us that we are going to have to borrow fans of our to get the thing dry enoughk to put furniture back..."

"They did a great job. Very expensive. They are always here when they say they are going to be. <br /> <br /> Do a great job cleaning the carpets."

"The young lady I spoke with to schedule my cleaning was pleasant and accommodating. Ruben arrived about 15 minutes early for our appointment. He talked with me about the areas I needed cleaned and the spots that would need extra attention. I had a competitor coupon to match and he worked with me to get an even better price. He was very friendly, knowledgeable, and professional. The work was completed quickly and looks great. Overall, it was a fantastic experience. I will definitely use Steam Pro again."

"I have never written a review before but have to give huge kudos to the excellent service provided by Jaun Ortiz from Sir Grout. I needed the tile in my kitchen and bathroom repaired after buying a "fixer-upper" house. Jaun came in and gave a fair estimate and explained the process in detail. He was extremely professional and friendly at every meeting. If you are like me, you may be jaded by service providers saying they will be at your house at a certain time and showing up hours later. Not so with Jaun. He was punctual and the job was done when he said it would be. The tile looks absolutely outstanding. I cannot sing his praises enough! If you need your tile done, I would highly recommend calling Jaun at Sir Grout. You will NOT be sorry. <br />"

"The service of Clean Sweep Dustmasters was great. They were on time. They did an excellent job. They did more than I thought they were going to do. They came back on time. I was just really pleased with them."

"not as well as hoped for.  cleaners forgot to clean some items t;hey said they would clean <br />"