Get matched with top smart home system install or service pros in Indian Wells, CA

"If you're looking for a home security system with or without automation, this is the company to go with!  I shopped at least a dozen companies, building the same systems.  These guys were by far the most cost effective, great monthly rate, and the BEST customer service.  The wife and I sat down and had two choices, these guys or a company with outdated looking equipment and no contract.  I was willing to sign the contract and spend the couple extra bucks a month for these guys because of their service and technology.  Quality.  Affordable.  These are your people!"

"Perfect! Easiest transaction and installation ever! I have had 2 previous home monitoring systems/companies and Vitex is by far one of the easiest and reliable to work with. The product exceeds that of the others I have had and the technology just keeps improving."

"I called three vendors off Angie's list, and these guys were by far the fastest to respond, and the most able to get to my place quickly in the hectic window between new years and super bowl. They heard what I needed over the phone, set up an appointment to view what I needed, and were able to complete all the work in that one day in a few hours. George came with Chris, as he wanted to pitch the ipad universal home remote application that is now the focus of their business. They explained that, it didn't seem like a good fit for my simple needs and that was fine. Then Chris set about taking care of everything, just as I had described my needs, and even updating my remotes so they did talk to each other best they could. I feel they gave me the fullest potential from the components I have in place and were well worth the money. I got a vibe from both Chris and George that I can call them whenever I have questions or need to upgrade or change elements. And I will. I hIghly recommend them."

"We have two systems -- one in our house and one in our shop. Pros: - Relatively easy to install (Would be a "piece of cake" to install if the manual was a little more helpful...) The test mode is very helpful. - Excellent, responsive customer service. - No monitoring contracts and there are two levels of monitoring to fit your budget and/or circumstances. For example, you can start with the more expensive interactive monitoring that provides access to the app and web site and then switch to the less expensive non-interactive monitoring once you are comfortable with the system, or you can go with the interactive monitoring during seasons when you are traveling more and go with the non-interactive monitoring when you are not traveling as much. Both options include 24x7 central monitoring and police dispatch. If you really need to cut expenses, you can choose to go with an outdoor siren to alert your neighbors and skip the central monitoring and dispatch altogether; it's riskier but it beats not having a system at all. - You can take the system with you if you move. - Reasonable price; this cost 1/3 the price of what a local, non-contract alarm company quoted for a less-complete system, which left us enough money to buy cameras too. My impression is that the Simplisafe components are every bit as good and full-featured as what the other company was offering. - Everything seems quite reliable now that we have the base station properly located. - Great peace of mind. - The system is easily extensible over time (which we have done). - App/notifications: It's really nice to be able to activate the alarm from most anywhere using the phone app if we happen to forget when leaving. We also like that we can check the app to verify the status and check events while we're traveling, and know that we will get notifications if something happens. You can choose to be notified of alarms and/or alerts (i.e., changes in system status such as someone disarming the system using the keypad). - I like that the sensors' communications do not depend on power or wifi. The local company that wanted 3x as much money used wifi, which makes it dependent on *both* power *and* cable (or other) wifi service, which in our area go down infrequently, but more often than cell service. With Simplisafe, there is battery backup and even if a construction crew takes out your cable service or fiber optic lines, you won't lose your security system. - If you combine Simplisafe's cell-based sensors with wifi-based cameras (with motion sensor notification), you'll have "defense in depth" (to borrow a cybersecurity phrase) that makes the system harder to defeat since some part of the system will still be active even if your cell service or wifi or power goes down. - I like that you can have (and change) multiple PINs that you can assign to each maid, pet sitter, friend, or family member who is checking on your house while you're gone, which adds accountability and verifiability; you know they've been there, and they'll know you know they've been there. Trust but verify... - The base station uses T-Mobile by default, but you can ask for a Verizon base station if Verizon has a stronger signal in your area. Cons: - The placement of the base station for optimum communication can be a bit tricky. - The user's manual is too simplistic. It's clear that they want to make it easy and not scary, but there should be a link to more complete information so customers can choose to be more fully informed and get answers without having to call. For example, there are more considerations for proper placement of the base station than are listed in the manual and you only find out about them if you call when you have problems. Another example, if I recall correctly, is that the manual gave the arc (degrees) within which the motion sensor would work, but did not state the distance or the fact that there is a high, medium, low sensitivity switch under the battery. Also, the manual says that the door entry sensors can go "anywhere" so long as the magnet is properly aligned with it and is within a certain distance of the sensor, but they don't warn you to keep in mind that the cover only slides off one way to change the battery and I unfortunately, placed one in a corner before seeing the small, light blue, hard-to-read symbol indicating the battery cover direction because I was focused on the lines that the magnet had to stay within since that was the only thing the manual called attention to. It also turns out that the entry sensors work best when placed along the vertical edge of a swinging door so that the entire magnet moves away from the sensor at the same rate, rather than in an arc which occurs if you place it at the top edge of a swinging door. That was not discussed anywhere either. - Some customer service agents have been less informed than others, but most have been very good. - We had to purchase a 2nd base station for our shop, which means that we have to pay 2x the monitoring fee each month. The local company that we got a bid from would have covered both the house and the shop with one monitoring fee."

"Outstanding service from start to finish. When I called, Customer Service Rep was prompt and helpful. She patiently provided me with several options for home security. Then she went out of her way to obtain additional discounts for me as per her guidelines. Dispatch scheduled the install at a time that worked best for me. The Installation Tech, CJ Toby, was on time, worked very hard, was very patient, and trained me well on how to use the new service. I would recommend them in a heartbeat. A plus provider."

"SafeMart was the only company I found that was willing to work with my existing system and pay less than half as I was with ADT for monitoring. There was some self installation involved but if you're willing to get your hands a little dirty and a 30 minute phone call, there is no better option. Great customer service, great price, and a short term agreement."

"Great customer service. Technician knowledgeable, polite, arrived on time, and added what I wanted."

"We consulted with our neighbors who had the service. They were very happy with it so we contacted POST. Bruce Fairbairn came for a consultation. He reviewed our needs and situation and recommended what would be the best placement for door and window alarms. He understood us, was not pushy in the least but attentive to alternatives that would work for us. The installers were excellent. Bruce instructed us in the use of the system. The system itself is very easy to use and the office alarm staff very responsive.The monthly service fee is not affected by the services purchased. For us, it includes the medalert and fire alert. Was peace of mind when one of us was away. When we had questions, Bruce was available and helpful. <br />"

We offer custom installation with a personalized touch. We are a new company just getting started. The owner Anthony Betancourt has always had a passion for all things technology with 5+ years of experience installation and programming custom whole home automation systems. Most of our current clients are direct referrals from other very satisfied clients.\nWe accept credit cards and checks.

"The technician was great. The increase in price when it was time to schedule made me upset. I will never use this service again."