Get matched with top arbor, pergola or trellis custom builders in Inver Grove Heights, MN

"As many of you know--finding a reputable home improvement company can be quite a challenge. We had some major projects to do in our yard and initially reached out to multiple companies requesting bids on building a 40 x 10 foot pergola, repairing a cedar fence and staining another major structure in our yard. Our experience in contacting home improvement companies was so disappointing. Inaccurate bids, no shows, and people showing up that presented themselves as home improvement companies but didn’t know what the heck they were doing. The only company that took the time to provide frequent consultation, accurate estimates, multiple visits to our property and consistent follow-up was Twin City Handyman! The entire staff was attentive to our needs and the projects were well done and completed on time. A big shout out to Darren, Kathy, Cory and Johnny and other staff members who assisted in completing our projects for their expertise and attention to detail. We highly recommend this company for all of your home improvement needs. Now, other members of our family are using TCH for their projects as well! Thanks TCH for a job well done. It was a pleasure working with you."

"Wonderful experience! Will definitely hire for future projects!"

"Worked with me to suggest the most economic way of replacing deck boards. Were interested in doing the work. Work was done quickly. Good communication"

"VERSATILE construction has completed numerous projects for us. Currently working on a complete renovation of a house."

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"Everything from the design through to the completed project went very smoothly and project ended up being gorgeous!! Trevor kept us well informed and there were no hiccups or surprises. Excellent quality work and beautiful finished project!!"

"One structure in the form of a arbor with a gate completed our fence.
     The other structure a small deck outside of the lower sliding glass doors, with a pergola added,
     gives a quiet shady respite to the yard.
      We also had Hal design and build a fountain feature added to the garden area itself.  Which gives a soft
      and flowing water sound near the small deck.
      The work overall is outstanding with a very finished look.  It was also accomplished as per estimate of
       time and cost.  They were very considerate to make the work space neat and clean each day at finish
       time.
     
       We would "highly" recommend these contractors to anyone wanting this type of excellent yard work done.
"

"We love our fence-- it's beautiful!  Yet, while the final outcome was"A" worthy, a few bumps along the way unfortunately weigh down my overall rating.
When I reached out to Artistic Fence through Angie's List, I got a timely response and an estimate soon followed.  I liked the samples of their work, the price seemed fair and reviews on Angie's List were strong so we signed the work agreement and made our deposit without delay.  
The bumps were essentially the result of some inconsistencies in the way of customer service.  Namely, we were not impressed with the crew that did the tear-out of the old fence and placed the posts because of their general lack of professionalism and regard for our property.  I feel pretty strongly that every crew working residential jobs needs at least one person who has the soft skills needed to, at the very least, introduce themselves to the homeowner and say what they are there to do.  If there was such a person in this crew, he did not introduce himself, which caused some unease.  Plus, they did not space two of the posts correctly so one needed to be dug up and moved by the builder.  I believe with more proactive and detailed communication from a project manager, my expectations could have been managed more effectively.  For instance, I was expecting the crew in the morning of the first day so I stayed home from work to get them set-up with power and water.  After a couple hours I inquired about their whereabouts.  Turned out they didn't arrive until the afternoon and then worked for only an hour and while I understand the weather's heat was likely disruptive, I felt out of the loop.  Or, perhaps that was part of the project plan all along, but based on my expectations they were late, left early and threw the job off schedule. Things turned around after I expressed my frustration over having a torn-up, exposed yard and  being told the job would not be finished by the agreed date or two days after that when we were slatted to host an event in our backyard or two days after that. 
They responded with great service recovery?moving things around to send out their ?best builder? (perhaps owner too) to get things very close to finished allowing us to get our yard cleaned up in time for our party.  He was great?friendly, understanding, and detail-focused.   He was very apologetic about our experience with the earlier crews.  He communicated how he was going to approach the build.  When he finished, he gave his recommendations on care, including staining.  He let me grab some scrap pieces to test stains.  He even offered to haul away some old concrete footings from a separate project, which was very helpful.  And, like I said at the beginning, the finished product is really lovely and has helped us enjoy our backyard so much more.
Based on the final product, I think it?s a shame this project didn?t earn an A because the fence is truly excellent.  The process in total was good, just falling short of great.  I would certainly recommend Artistic Fence and I would use them again in the future.

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"he was very pleasant and helpful but had a family emergency so wasn't able to complete the list but promised he would come back later to do some painting I needed done on deck and garage door."

"What great service. Hailey took our standard kitchen cabinet and converted to pocket doors with internal shelves and pullout drawer. It is a custom appliance cabinet now! She also patched multiple large ceiling cut-outs from our plumber. Did a great job with popcorn and primer/paint match. We have more Projects lined up for this team."