Get matched with top concrete foundation raise pros in Ione, CA

"Juanpablo H. & Alex C. provided excellent service. Their knowledge and transparency gave me all the confidence that they?re the best persons for the job. Transparency is a major trust driver for me, and their ability to have frank and informative discussion earned my loyalty. Thank you both! "

"Even after you paid a deposit these people will not return calls or emails. Probably the most unprofessional company I have dealt with. First off there is Ray X. Ray apparently takes week long vacations and does not set an out of office email reply. You would think if you call the people in the office to ask for help, they would say Ray is on vacation this week instead of He will call you back right away! The entire office seemed to not know he was on vacation, which is a huge problem because Ray is the only person who can actually make or edit a quote. Next up is Monica X. Monica also goes on vacations and does not set her email to reply informing people she is out of the office. When you call the office because Monica will not return your calls or emails, they seem not to know she is on vacation and will tell you she will call you back right away which will not happen. When you finally get Monica on the phone and ask is she got your voicemail, she will admit she does not check her voicemail. This is a huge problem because Monica is apparently the only person qualified to add a date to a calendar. You might think I am one of those customers that calls a lot and has a bunch of concerns... All I was trying to do was set a date for the job after paying my deposit. I had no questions or concerns. After we made a date I got a call the night before that they needed to cancel and my appoint was bumped a few more weeks. Finally a worker shows up about an hour late on the 2nd date and they brought a huge truck that was too wide to get into a driveway (Even though a 20ft shipping container got through there fine) making the job impossible. They said they would come at 7:30am the next day with the much smaller Van to do the job. At 7:50 I get a call from Monica. She says I think they were supposed to be there at 7:45? I correct her, and then she apologizes for them running late but they are on their way from Fairfield (20 minutes away.) 1 hour later I try to call Monica but she does not pick up and her voicemail box is full. Another half hour passes and I call again, no answer. Another half hour, no answer. Finally I call the office again and they are all in a big meeting. When I comment on Monica voicemail box being full they actually try to tell me that it must have filled up entirely within the timeframe of the meeting because of course she checks her voicemail. I never hear from Monica or Ray again, because they cannot be bothered. The worker arrives alone over 3 hours late and admits that he was told to go to another job first despite my job being weeks behind schedule, and the idea that he was on his way at 7:50 was a complete lie. Monica is a liar. Around the time the worker finally arrives I get a call back from the office. I had asked her earlier to go into the meeting and get me answers, and that I would like to speak to the owner or someone above these other clowns. She was calling to let me know the owner would be calling me in a couple minutes. 4 hours later as the job was getting complete I bring this up to the worker because I never received the call. He said he will bring it up to management and he will get him to give me a call (worker was some sort of manager apparently.) Guess what? He never called. They just sent the bill for the remaining balance of $6000 with no apologies."

"The landscape designer was creative and knowledgeable. They took the time to understand my needs and preferences, and the end result was a beautiful and functional outdoor space."

"Terry was the absolute worst contractor I've ever dealt with in my entire life. Personally having extensive construction background, I had initially hired Terry because he seemed to be knowledgeable in the proposed work and was very fast in responding to all my inquiries when compared to other potential contractors (most never ever responded to me). My job consisted of over 3500 sqft of concrete work both in both the front and backyard, a 40 ft retaining wall, 2000 sqft of artificial grass and landscape rocks in the front.  Needless to say, the honeymoon was over after the second week of the job (it was a two month project). Throughout the project, Terry would get mad at me when I would question procedures that were done for my project. I would always create my sentences as questions whereas he took them as "orders". He would respond back aggressively "Why are you telling me how to do my job?" Huh? I'm paying you lots of money to have this done to my satisfaction. All my questions had some merit. It was getting bad with his attitude that he would start asking me "Why are you always home?" Hello! It's COVID and Iwork from home now.  The straw that finally broke the camel's back was when I questioned the obvious awful seam work on the artificial grass installation he was performing (he was using a *scissor* to cut the seams LOL) where there were ½” inch gaps and overlaps along the entire seam where two of the turfs connected. He  got so mad at me for asking if he was going the leave the seams that way and he responded by physically threatening me as well as putting a lien on my house and coming back to tear down everything he had done. Itgot to the point where we had to call the police to personally escort Terry(and his equipment) off my property. We are currently pursuing legal actions against him. I usually write reviews for work well done, but in this case this was the absolute other extreme. I just want to make sure that "future" customers do not experience the same bad experience as what I've gone through.  Terry may sound like a nice guy when interacting with him in the beginning (after all he is trying tow in your business), but the Mr. Hyde side will show up if you start asking questions. Don’t believe anything this wolf in sheep’s clothing says (or what he posts on his website or social media accounts)…..  I predict more negative reviews will follow……"