Get matched with top sliding door installers in Issue, MD

"We had an exterior door and storm door installed from them we love the quality and look of our new doors."

"Very pleased with the new storm door. Interaction with the owner over the phone and via email was courteous and efficient. Installers were friendly and did excellent work. The door provided is high quality."

Why choose ROI Construction? Our Gold Standard guarantee is 100% customer satisfaction, 100% of the time! - It's that simple. No need to keep looking for “Contractor near me,” we are the top local Maryland and DC family owned Exterior company (est. 1974) that delivers the best results and a positive return on investment in the area!\n\nROI also does a final walkthrough of every-single-job to ensure that we deliver a superior finished product for every ROI customer!

"Terrific, we decided to go w/ Stoneberger because their sales representative spent time advising and guiding us through the options, the colors and styles of doors. She listened to what we thought we wanted and helped us find the right solution. No other sales rep we met with offered that customer service. She also followed up on time and was super easy to work with once we decided on specific doors. Installation also was on time, efficient and went very smoothly. We had one issue that arose b/c of the age of our house and Stoneberger addressed it quickly and beyond fairly. Highly recommend them."

"The appointment was made via messaging on the Angie's List, very conenienlly for me, for about a week later. Scheduler let me know about the the specials and gave me an idea on total cost. The technition, Gidon, called me about a half hour before he arrived (well within the window quoted me) and arrived on site. He quickly assessed the doors and the repairs and went to work. He was very personable and worked fast. He gave me an overview of the openers and the door repairs that had been done in the past (one opener is 20+ years old and lacks modern safety equipment. Overall good experience. would hire again.
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"This was a while back but the guy who came to replace the spring was very courteous and professional. I would hire them again if needed. The garage door has been fine since the repair."

"Amazing system! Did a lot of research on alarm systems....so glad I went with 1st security! They came to my house and explained everything to me, were not pushy at all. Came and installed the system a few days later....took the time to explain everything to me and did an amazing job with the installation. And the price is excellent, both the installation fee and the month to month. So happy with my decision."

"My house keys were stolen on a Friday evening, and I called Joseph at 8:00 am Saturday morning to change the locks. He arrived within the hour, and spent a couple of hours replacing the locks, and fixing them (difficult, because they had been installed so poorly the first time -- I had never been able to use the deadbolts before). He was quick, efficient, very friendly, and made sure I was satisfied. The price may seem high, but I felt is was very reasonable considering all he did to fix the problems with the door jams, etc., and make sure everything was secure."

"They were very knowledgeable and courteous. They removed the old shower door and frame, cleaned up, and installed new one in 2 hours. Followed up throughout process from initial meeting to delivery of glass to install and completion."

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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