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"Trusty , Does excellent work"

"They removed the door and c replaced with a new one. Before they put the frame they realized that sheet rock needs replacement and they said they cannot put the frame and then remove it again to fix the sheet rock. They said they will come back in Thursday. The owner texted me acting 240p when I contacted him asking what time they will be here to finish the job. He said he is coming himself to make sure the job is properly done. I didn’t hear from them until around 5:43pm he said he was caught in traffic and will arrive around 7pm and I told them it’s too late because I was going to sleep because I have to go to work tomorrow. That’s when I texted him that he should have told me earlier that they are going bit be late. That’s when we started exchanging texts which I posted on the website. I told him that that’s not right to do that to a customer. He said that I can keep the door and send me $20 for the frame. I paid him $700 for a $750 job and the job is not finished. Putting the shed rock he had said it will be extra $100 to make it $850 and he wanted all the money on Monday and I refused to pay all of it because I was afraid they might not come back and which I am now realizing that that’s what happened."

"The work is good, but was a little excessive."

"Steve pressure washed my deck and fence and painted it. It was peeling and looked old, but now it looks brand new. They did 30 sections of fence. Very professional, excellent workmanship, done fast and reasonably priced."

"Norb and his crew did a great job on all my projects. Highly recommend."

"Great job. Very professional, polite, considerate and accommodating above all"

"The service was amazing and it was great working with them. They were truly understanding."

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."