Get matched with top sump pump repair or replacers in Ithaca, NY

"B-Sure Systems installed a sump pump and a French drain in part of my basement in July of 2018 . The install went great, the crew was knowledgeable and the clean up was thorough. Soon after, my area experienced heavy rains and the system worked great and continues to do so. Maria, who I assume is the office manager, responded to all of my emailed questions almost immediately and kept me informed on everything. It was a pleasure to do business with them!"

"Environmental Testing & Research Laboratories, Inc. sent a package with 2 vials and instructions for collecting the samples.  I collected the samples as instructed, completed a questionnaire, and returned the sample vials as instructed.  A week or two later they sent the analysis.  Everything went as expected.  There were no problems. <br />"

"He offered some help over the phone even though he wasn't even in my state. Somehow I ended up with his number and he offered to help me just because I had called. This is the type of person you want working in your home."

"The whole process was painless and even exciting at times.  The entire crew was both professional and friendly.  Tom and Jon were very open to our concerns and suggestions and willing to go the extra mile to ensure that we were satisfied.  The project took six full days, which were performed consecutively.  It was an amazing transformation in a relatively short period of time. <br /> If I have any crawlspace, basement or foundation work to be done in the future, I will certainly be giving Southern Tier Basement Systems a call. <br />"

"Everything was done as I requested, always was on time and very professional. My driveway looks great with the new stone. Mike returned my calls and kept his work site very clean."

"We have used Dorian for a number of different projects and have always been pleased with the results."

"Tech scheduled and appeared in time prescribed with courtesy call before arriving.  I described the problem about change in the lawn.  Service tech was attentive, polite and knowledgeable.  He analyzed the problem, discussed with me.  Then uncovered the tank and ran the snake in order to find the clogged line.  It was found that the leech field was in need of expansion or replacement.  Result of visit was that more work would have to be done by another contractor.  Discount was given for work done which was about $50 less than original quote."

"I called to get an estimate on replacing my well pump.  I already had an estimate from another company who had come out and looked at the well at no charge.  This other company showed me the problems and explained in detail what would be needed and why.  The key point was that the connector from the well riser to the house supply pipe was aluminum, severely corroded and would need to be replaced.  This would require digging down to the connector. <br /> The Barber & Deline service man gave me a estimate over the phone, but wasn't interested in hearing what I had learned about the problems with the well.  He assured me that replacing the pump would be no problem.  As a result, he came on a service call, discovered he could not pull up the old pump because of the corroded connector, and charged me $270 for a service call. <br /> I feel that, under the circumstances, there should have been no charge, or a substantially reduced charge.  If he had listened to what I had to say about the corroded connector,  he may have realized he might not be able to replace the pump.  At least not without the fitting being dug out first. <br /> <br /> <br />"