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"Freedom Fence and Deck will always be our go to company for any fencing needs! This was our second time using them and just like our first fence install they did not disappoint. From their super knowledgeable sales team (Brian), to their install team, and even their owners (Steve), they all played a part into why they are Maryland’s #1 Fence and Deck company. We had nearly 500 feet of fence installed (50% on a severe slope) and not only did they do an amazing job but they were able to complete everything in just two days. If you’re looking for a reliable company that ensures every project (big or small) is finished to perfection, I would highly recommend checking them out."

"There were some initial communication challenges but the guys installing the fence did an awesome job."

"I received several estimates and Fence & Deck Connection, after a very professional examination of the situation and a very clear explanation of the replacement plan, presented me with the lowest bid. Another fence company's bid was three times the cost! After choosing Fence & Deck Connection, I had two more visits from their personnel to plan the installation. When the crew arrived to install they were fully aware of what needed to be done. In one morning they installed a beautiful fence that was even more than I had hoped for. I will certainly use this company for future fencing projects."

"They were great to work with and kept me informed every step of the way. They used quality materials at a fair price, completed the installation in one day, and did a great job cleaning up before they left. I especially liked that they didn't give a high pressure sales pitch; They let their price and past performance speak for them. I would hire homelife again should I have a need in the future."

"Franky did an amazing job on our new fence! The team was professional, communicative, and completed the job on time. The quality of the materials and workmanship is outstanding. I’m thrilled with how it turned out and highly recommend them for any fencing needs!"

"After contacting Neale a few times by phone, I decided it was best to contact him by email.  Once I emailed, I got an immediate response and a date was set for them to come out and fix my front railing just a few days later.  They arrived within the window indicated and completed the work beautifully within a few hours.  They were extremely pleasant and professional.  The work was fantastic.  Neale provided the best price by far out of the several I received estimates from.  I would highly recommend Baltimore Wrought Fence and Rail."

"mail.We originally contacted the contractor near the end of April since my wife and I wanted to get some stumps removed from our back yard and to replace the fence. We were also wondering if we needed to get the large spruce tree at the front of the house cut down since it was leaning and shedding alot of needles. Ben came out and gave us an estimate for removing the tree, grinding and removing the stumps in the yard, taking down the fence, and grading the sloping back yard, which is what we also wanted.
The quote we received was complete, and stated that it was good for 60 days. Well, work ramped up, and we weren't able to get fence quotes as well as a boundary survey completed until mid to late June after we came back from vacation.At that point, we had decided to leave the tree alone, since we were told it was healthy and not a danger. We also found a fence company we were comfortable working with.
Two days after the 60 days was up, I both telephoned and emailed the company with a revison of the original quote (minus the tree removal)  and said that I hoped that that quote was still good, and that we would like to get the work done within two weeks to coordinate with the fence contractor.
I didn't get any response, so I again left a voice mail.
I understand that it is a small family-owned business, but I would hope that someone would check both email and voice messages at least once a day.  Email is great, but it still doesn't beat the personal touch of a real person's voice on the phone.
I'd still like to hire them, and I know that I let time pass before deciding to hire them, but I would appreciate some contact, please.
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"They initially scheduled the project for the week of November 28, 2016. I requested a 20x9 deck to be built. They stated that they wouldn't complete the entire deck in a week but would at least finish the framing. They did not complete the 2-hour onsite visit as stated in the deal. He visited the house for approximately 15 minutes. She stated later that the 2-hours would include time he worked on the deck plan and would include time spent on providing me a list of items needed for the deck. However, the list provided to me was not sufficient. It included less than 10 boards and only 2 bags of cement. One person came out to dig the foundation holes on November 28, 2016. He stated it took him five hours to dig four holes. After receiving approval of the foundation holes by the inspector, I was advised that due to weather conditions (rain or cold) they couldn't come out for another few days. They came out during the week of December 5, 2016. The workers advised me they couldn't complete a 20x9 feet deck, it had to be a 20x10 feet deck. So I asked them and the person doing the schedule why wasn't this mentioned before, and I didn't receive a good answer. I went ahead and changed the size and obtained approval by the HOA and the county. They put us on the schedule for December 20, 2016. On the morning of the 20th I received notice that they couldn't come out because it was too cold for cement. My partner called and complained to them and asked them to have someone come out at some point during the day. They agreed to send someone later in the day. The guys showed up at 2:15pm and worked for about two hours. The next day two other guys showed up to build the framing. During day one they put up approximately eight boards. The second day they were working and they said the deck was going to be too long. They stated it would be over 20 feet by a couple of inches. At this point, I advised them to do what they could to complete the framing. Because I did not feel as though I was getting good effort on their part. The framing was not approved by the county because the posts were too far apart. Now I need the posts to be moved or a new post to be put in. (I prefer putting in a new post.) I have already purchased the 20 feet deck boards. And I do not intend to go back to the HOA and the county to change my approval again. After this process I decided not to hire them to complete the deck."

"These guys are really good. They installed a new light receptacle in a bedroom. They seemed very knowledgeable but due to some logistics in our home they weren't able to install the fan."

"The company recommended replacing the skylights. We agreed. They finished the work promptly and expertly. One issue arose (nails poked through ceiling), but they handled it without excuse or complaint, realigned the skylight and repaired the holes."