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"After a pipe burst a couple weeks ago we decided it was high time to replace the defective polyurethane pipe. Justin and crew came highly recommended. They were able to start the job quickly and did a fantastic job! They pointed out (this is a rental property now for us and we are not there often) the washing machine hose was old and frail - they took care of that too....love this kind of eye for detail!"

"Mike was very professional and very knowledgeable!! Great customer service! Would definitely recommend using for any plumbing needs!!"

"Excellent job replacing my master bath floor with new ceramic tile. Alex, his brother, David and his father were professional, personable, reasonably priced and highly experienced. I highly recommend them!"

"Floors Sag or Shake was one of three estimates we got to reinforce the sagging floors in four rooms of our older home. We went with them based on the work they proposed and their positive online reviews, and we are completely satisfied with their work. They worked over three days to pour concrete footings, jack up the floors as best as possible, and then add permanent supports. They also removed an old vapor barrier and installed a new one. Each day, they arrived early and worked through the day. They communicated well and were courteous and professional. Prior to their work, our floors were not even close to level. More importantly, when walking on them, we could feel them "giving" under our weight. Now, our floors feel solid and look level throughout the house. While this type of work isn't as "fun" as other renovations, the cost of this repair is worth the peace of mind. Every time we walk across our floors, we are reminded of our investment. We also feel good about the transferable warranty—should we ever sell our home, a prospective home owner will have a good indicator that we invested in keeping this home safe and stable. Thanks, Floors Sag or Shake!"

"It was taken care of but owner was not shown how to operate the control and piolet light. There was an attempt made to over charge by double of what I was quoted.
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"They were great. Arrived ASAP. Friendly and courteous. Would definitely call them for any plumbing issue."

"They were only one to respond in reasonable time after I posted for the job. Kept me informed when they would arrive. Stayed with job until it was finished. Gave me tips in case of any problems in the future. When water heater has to be replaced will be calling on them to do the installation. I highly recommend them for any water heater/ plumbing job that needs to be done! I definitely recommend using them to anyone."

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The service was alright. They did what they were paid to do. However, they tore up a lot of lawn to accomplish the task, as they use a back hoe (another company we had come back out in may only used a shove- "Banks"). We had them (Mr. Rooter) out a month earlier to do the same service as the drain field was not emptying the tank.  At this point, Mr. Rooter tech advised we needed a whole new drain field estimate 12,000 to 15,000 dollars. Was not happy to say the least. We paid Mr. Rooter to set up soil sample as required by code. Three weeks later, they still had not come out to take sample and tank was nearly full again. Called and cancelled soil sample and had Mr. Rooter refund the charge for this.

At this point, got on Angie's List and looked for new septic company. Tried JC but they couldn't make it out for a week....business is good when your highly rated on Angie's List. Anyway, went to next high rated provider - Banks. They came out the next day. Two guys with shovels and truck. Pumped the tank and gave me some advise on how to keep some water off of the drain field, redirect down spouts from the gutters. Also showed me with steel pole that drain field was saturated but obviously working. I fixed the down spouts and have not had a problem with drain field or septic tank since.....oh almost forgot.....I didn't have to come up with 12 to 15k for the fix.....

So Mr. Rooter isn't a bad company, they did pump the tank as charged BUT....got to watch all the little charges they throw at you....extra water pumped, extra hoses needed, etc....you need a new drain field.....didn't have any of the that crap with Bank's. Both times Rooter came out they charged me over $700.00, Bank's was only $280.00 and they were in and out quickly with minimal lawn damage

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"Did great, everything turned out better than expected."

"Crest s dual water line from outdoor faucet. One line to feed upstairs porch and one for downstairs backyard."