Get matched with top storm door installers in Joliet, IL

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"John and his team did an excellent job. They were very candid and honest about pricing, and got us a fair price on a custom sliding door. Installation went smoothly and they cleaned up everything before they left."

"Raul was prompt when appointment was arranged. He was pleasant and very cooperative. I was very happy with Raul’s experience and ability to complete all the projects on my list. I would definitely recommend him."

"Mirrored closet doors installed. Good job!"

"Electrical Outlet Install. Awesome Service, Fast, Professional, Experts! Using for more projects this week!!"

"Hired to replace 2 window screens on the second story of our home. Val found another one that needed replacing, and he did that one too, for no additional charge. He also fixed our kitchen light so that it stopped blinking when we first turned it on. Friendly, courteous, punctual and professional. Will be hiring again."

"Weâ ve never replaced an exterior door. Todd is very knowledgeable and took his time to explain what would be best for my home. We love our new door."

"Good job had it done in three house."

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Chris was upfront with the cost. The install went well. Chris took the time to help me identify all the circuits and offered a follow-up visit. I will hire him again!"