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"The best AC installer team I have ever come across!"

"Sorry to be so late with this review. Just as we were preparing to leave town in mid-July, 2018 our air conditioner stopped working . We called Matthew Roberts. One man came out and worked for quite a while, he called someone else they both tried several fixes, but nothing worked. We had an idea of how much a whole new AC would cost so when they gave us a quote we were ready to decide. They came out and installed the entire Trane system, inside and out, in one day so it was working when we left town. Very professional, neat, friendly and took old system away. Since then we've had a couple of issues: a snake got in the electronics of the outside unit, shut it down and a couple of other service calls were handled extremely quickly and most with no charge because unit was under warranty. Michael was often the repairman and we were extremely pleased with his work and service."

"They purchased the needed parts for the inside of my toilet. The installation was completed and my toilet flushes properly."

"It went really well. We gladly paid about an extra in order to address a major mold outbreak we had through our entire air ducts. After a thorough cleaning, they even installed a UV light to prevent the mold from re-occurring. Given that we have a really old A/C unit that's on its last legs, it was really needed."

"The installer arrived on time and did an outstanding job removing the old system and installing the new one,all in about 4 hours."

"Installation went perfect. Installer was punctual, quick but thorough and very polite. *This review was migrated from an affiliated account on Angi with an original submission date of 12/12/2017."

"Tech called and was available earlier which was perfect with us. They came out, did their thing, and explained it all. Very professional and would recommend for AC needs."

"I called back on Monday, Donnie came out that afternoon and the price was great, he was professional and pleasant. The installers came Tuesday. A friend was at the house as I had to work and he kept calling me with things to ask Donnie. Donnie never sounded irritated and always said you are the customer and we want you to be happy. The issue required the technician to come back after he left Tuesday and he was pleasant as well even though it was already late. This technician couldn't identify why the unit was registering the correct numbers (my friend identified this issue, I would never had know, they left and all seemed fine). The technician was coming back Wednesday morning ( I had to take a day off of work) but Donnie first had another technician come to the house that evening. They found the copper pipes or whatever goes under the house was the problem and they needed to install new pipes through the attic. They never showed any disrespect or tone that wasn't professional and made me feel like the customer did come first. It took a lot of time and someone else to keep pushing the issue (my friend did A/Cs in Texas so he knew things luckily). When they say it isn't really the A/C that fails it is the installation, this could have been one of those. Thanks Service Star for great service. Luckily it isn't hot out but I can't really test the system but we will!"

"The job was done perfectly and precisely the installers as well as the technicians to do. The maintenance are far superior to any others I've used in my past. They are the best I would never use anyone else."

"I had a complete AC system install. The Technicians Joe and Cortez, were here 10 minutes before 6AM ready to get to work. They laid down drop cloths to protect the flooring and work area before anything was started. Very meticulous and nothing out of the ordinarily they couldn't handle. Had no problem explaining things along the way. It was a pleasure having United do the install."