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"This company uses the Orange Oil* and microwaves to treat for termites; and boric acid (Timborand reg;) on exposed wood to prevent future infestations. They use video cameras to look in the walls to determine which studs are affected.
Miguel was prompt on arrival, courteous and did a more thorough examination of the rafters than the previous termite inspector from another company. But it was clear that he was not nearly as experienced as another inspector from a third company that subsequently inspected our home.
He did not look in the attic nor check the crawl space under the floor. He relied on the previous inspection of another company that inspected the crawl space and found no termites. He only speculated as to how the termites were getting into the home, and did not verify the entry point.
We were quoted $720 to treat the affected studs, and $1260 to treat the affected studs and apply Timborand reg; to exposed wood for termites. (These prices include their 10% internet discount) The whole house treatment includes a 3 year warranty with yearly inspections. There is an option for an extended warranty at a cost of $200/year. The extended warranty is available only if the original warranty has not expired.
We considered this company, but subsequently learned from our county Agricultural Commissioner's Office that they see more repeat treatments when orange oil or microwave treatment is used compared to chemical treatment (fipronil aka. Thermadorand reg;, or fumigation). We are concerned this may indicate that the microwave and orange oil treatment are not as effective in eradicating termites despite a controlled study conducted by the University of California [Vernard R. Lewis et al, Journal of Economic Entomology 89(4): 922 - 934 (1996)) that suggests the method holds promise. The county Agricultural Commissioner's Office confirmed that boric acid treatment on exposed wood works well for prevention of termites and fungus.

*Addendum: At the end of the inspection we received a hand written estimate from Miguel based on the work and process we verbally discussed and he explained. We did not receive a written estimate until after this review was written. There is a discrepancy in what we believe we were told (that they use Orange Oil) and what the formal written estimate/contract states -that they use fipronil [and not Orange Oil]. We also noted discrepancies in what were told by the inspectors versus the terms of the written estimate/contract with other companies so this is not unique to this company. We would recommend reviewing the formal estimate/contract with any company before committing to any work.
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"Pacific Coast Termite scheduled an appointment with only a week wait The inspector showed up and identified areas needing treatment. When the exterminators came they went right to work and were in and out within an hour Everyone I interacted with was pleasant and knowledgeable. I will hire again."

"We have them do the pest control around the house (outside).  They came and spray everywhere outside of the property.  We have an annual contract with them.  They will come every quarter.  We like them because they claimed they use eco friendly pesticide.  No complain as of yet.  They used the internet to sent us the receipt and what service they did.
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"They were very professional and knowledgeable about the subject matter, even giving me info that will help me aid in keeping my home safe from pests."

"I was in desperate need of some help and answers to my pest problems. This was the first & only Pro that contacted me. While I didn't technically hire them, they were very professional and responded quickly to my project request. The project was quoted at $200, but I was only charged $50 for a down payment and inspection. While I may still be baffled at how I got a small invasion of pesky flies, the Pro was excellent at communicating with me and still offered their services in my time of need."

"After smelling something dead, on a Friday morning, I contact 5 places and no one would commit to do the work. My husband found ATCO by searching the web. We talked to them on the phone and David from ATCO Pest Control was the one that serves us. He came on time and explain upfront all the terms and what he was going to do. Then, he went underneath the house, (not an easy thing to do because everything is narrowed), and located a dead rat near the heat vents. He also located the points of the entrance where they come. He placed several traps. Then, explain the post-work we will have to do in the near future. He acted very professionally and, we are very please with his work."

"Roger showed up early for our appointment. He was professional and thorough in his assessment of the home for completing his pest report. I recommend Castle Pest Management."

"They provide excellent service! They do the mosquito, ants, rat control and they come twice a month! They are very responsive, they provide reliable and very good service!"

"We had an awesome experience with Josh and his crew at Pest Busters. From the start, Josh stood out for his professionalism and knowledge. Fumigation was a big concern for us, but after a clear explanation of our dry wood termite problem, the rest of the process went really smooth. We couldn't be happier with their guidance."

"It is rare to find a company whose commitment matches its billing. Rodent Busters went far beyond what other companies were willing to do. They moved bookshelves, boxes and furniture to assess the entire basement and clean a dusty landscape. They came quickly after an errant critter, likely unable to escape, was found. The members of the team were considerate, gracious and attentive to the specific concerns I had. One dreads dealing with the matter of rodents. This company literally brought joy to the endeavor. I cannot recommend them highly enough."