Get matched with top storm door repair pros in Knoxville, MD

"It went well! The guys were friendly and honest, particularly about one aspect of the door opener mounting."

"Garage door spring failed on 02/10/2015.  Called Andrews the same day and they came out the next morning as scheduled.  Replaced the springs and performed the maintenance on the second door.  I was considering replacing the spring on the second door but they said it was not necessary.  The repairman noted that the top panel of the door was cracked.  The crack started several years ago but when the spring broke, it became worse.  We agreed to have the panel replaced and they would have to go to Baltimore to get the replacement panel.   The cost of the panel was $600.00 which included materials and labor to install.  They said they would install it the next day which surprised me because they said they had to go to Baltimore to get the part and it was a Friday.  Well to our surprise, they came around 9PM and installed the panel and finished about 1030pm.  Everything is working fine.
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"No sales pitch. Responded same day to all my questions during the sales process. Coordinated well after I signed the contract. Smooth transaction. The crew did a good job and cleaned the place well. The very next day after roof replacement, there was a storm and the roof held well. I selected them because they could offer Golden Pledge Warranty, which means GAF warranties both material and workmanship. This was good value for the price as it came with some upgrades as well. They sent the warranty after a few days."

"Service went great, would totally use these guys again.  Additional repairs went perfect and would totally use these guys again.
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"There was damage to 3 windows by the workers. After months of back-and-forth the company had them repaired.
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"It went well. We weren't at our home at the time, so the workers used a lockbox we'd left at the front door. No complaints. Very happy with the service.
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"Roland was extremely friendly and professional. He did a fantastic job on our door replacement and made sure everything was just right! Will definitely be hiring him for all our home needs. Thank you Roland!"

"Extremely thorough work. Took the time to do the job really well. Very pleased with the result. Only surprise was that the storm windows were $200 extra because they obviously could not do the other windows without removing them and cleaning them. Total cost Angie's list price $199 plus the $200."

"I called for an emergency roof repair and spoke to Melissa. She scheduled me for the same day, during the rain. I also asked if she could look in my attic for any damage and mold from my repair last year. Dale came out, within the hour, and fixed the oddly loosened shingles. He also took the time to look around my entire attic, not just the area where the leak had been. Thankfully, i had no leaks, stains or mold. He was professional, polite and punctual. He did mention my roof was old and would need replacing soon, and asked if I would like a free estimate. I received excellent and prompt service at a good price, and couldn't be more pleased with Melissa and Dale. Keep up the good work and appreciate you coming out during the rain!
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"We are very pleased with the result, the success of which is attributable to the following:

1) Willingness to go beyond. For example,
-Robert was the only bidder to offer a color consultation, which proved to be invaluable in the end  (see below)
-I returned home one day to find Robert and crew fixing a drywall patch that had been applied years prior, even though it was out of the scope of our agreement; he told me he couldn't bring himself to just paint over it without properly fixing it first
2) Experience.  Before our color consultation, we had a general idea of the color scheme we wanted for the house.  Thanks to Robert's experience, we were able to avoid making some disastrous color choices given that we had no idea how much seemingly minor differences in color shading could affect the final product.  Without Robert's input, there is no telling what our house would look like today.  I should also note that we reviewed our final color choices with 3 different interior designers, who all agreed that we have 'impeccable taste.'  (A complement we shamelessly accepted even though Robert was the catalyst)
3) Straightforwardness. Robert acted with our best interest in mind.  For example, although we selected a particular name brand paint, he suggested we use a more cost-effective (yet equal quality) brand for certain ceilings that did not require a unique color, even though doing so would add to his workload as he now had to deal with 2 suppliers
4) Work Ethic. Robert was the only bidder who actually paints in addition to managing his business; managers of the competing bidders would not actually be onsite, which made us wary of quality control. 

Before Robert's involvement, we only thought of painting as a means to refresh the house.  In fact, our house has been transformed, and we have Robert and Competitive Painters to thank.

Some of the areas for improvement include:
1) Estimate of paint - Robert overestimated on the number of gallons of paint required for the job, costing us hundreds of dollars in wasted money.
2) Quality control - Although Robert was on-site daily, he did not perform high quality control as we had expected.  His own personal work is great; however, some of his crew made a lot of paint drips, missed spots, were not careful when taking off and putting back blinds and closet racks, spilled food, etc.
3) Attention to detail - When the drywall repair was done, they forgot to paint several spots leaving white spots on some walls."