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"Initially, I thought it was fine. However, I was very curious why the contractor would not let me talk to the insurance adjuster. He told me to stay in the house and leave everything to him. (RED FLAG) I'm not sure why I let that happen. After the negotiations and the contract was signed, the contractor advised that he failed to charge me for the cost of the chimney. We specifically talked about the chimney cost and how he wasn't putting it in the contract so it wouldn't alert the insurance company (RED FLAG ) He would just charge me another $1200 for the chimney or not do the inside work. At that point, I should have cancelled the contract. The contractor yelled at me that he forgot and he made a mistake. Yelled at me in a very loud voice. He then did that "used car" sales pitch where he has to go talk to his boss and then comes back and sends me an email that they will fix the chimney for free. I spent about twice what my budget was, and I really am mad at myself for failing to get other estimates. That is on me. The roofers put a new roof on - my old roof was less than 5 years old - not sure if a simple repair would have been okay and left a mess in my yard. There was debris from my gutters and little blue things that they use when they replace a roof. I told the contractor that, and he said "the roofers don't make money if they clean up after the gutters and feel it's not their job". Okay, whose job is it? Who did I pay to do a job? Am i supposed to hire someone else to finish up what the roofers left behind. My pet peeve is when I pay someone to do a job, and they don't finish the job and say it's not their job. That makes me so angry. Again, I'm so mad at myself. I know better. I just felt like at the end of the day I was taken advantage of. I don't think I needed a whole new roof, I spent twice the money I had budgeted, and I had a mess to take care of. I use Angie's List so I can avoid being taken advantage of and considered the "old lady" who doesn't know anything."

Now offering FREE Roof Inspections to establish WIND and HAIL damage. Proud winner of the 2013, 2014, 2015, 2016, 2017, 2018 and recently the 2019 Super Service Award. I personally supervise every job to insure that my clients vision becomes a reality.

"The craftmanship of the doors is excellent. The curb appeal added to our home is beautiful. Our sales rep Brett Friedman took excellent care of us in this critical time in our country selecting and having installed our new doors. The install team that verified measurements and the crew doing the installation were very professional and courteous. We will use M&M again for future remodeling projects"