
Serving Kula, HI and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"The parts were received as requested and I was able complete the repairs successfully myself."


Serving Kula, HI and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"The parts were received as requested and I was able complete the repairs successfully myself."

Serving Kula, HI and surrounding areas
In business since 1999
Free estimates
Warranties offered
"We ordered the dishwasher handle from Repair Clinic. It arrived quickly, within a week and we were able to install it quickly after looking at an instructional film."

Serving Kula, HI and surrounding areas
In business since 2008
Free estimates
Warranties offered
"Parts showed up in two days. Prompt. Undamaged. Great service."
Serving Kula, HI and surrounding areas
Free estimates
Warranties offered
"Aloha, I met Dan when I bought a used dryer from him 5 years ago that still runs perfectly. A few years later I got to meet him again when a newer washer I had broke. I usually fix my own stuff but I could not figure this one out so a called Dan for help. He came up to my house that same day and was super nice and helpful. He taught me what to look for and how to fix it. Overall just a kind human and worth doing business with."

Serving Kula, HI and surrounding areas
In business since 1992
Free estimates
Warranties offered
"I have Rescue Link's Single PC Pack which is an extended warranty for my laptop and also has unlimited tech support. I use the tech support every month to run a PC tune up and it doesn't cost me any sort of fee or deductible beyond what my monthly charge is. My laptop is three years old and I purchased this warranty earlier this year. I recently spilled a soda on my laptop and called to file a claim. This warranty covers accidental damage for laptops and tablets so I was able to call to file a claim. They answered the phone and asked a few questions like: what is the serial number of the laptop, what operating system do you use and about how much did you pay for the laptop. After answering these questions, they told me that my claim was approved and that I would receive a postage paid box within two business days. I received the box with the materials required to safely ship my laptop. It was actually kind of funny because they even provided a premeasured length of tape to close the box. I filled out the paper asking for my password (so that they can get into the computer to make sure that the repairs were completed) and took the box to the UPS drop off site. Two days later I got a call stating that they received the box and would start repairs. Three days after that, they called me and told me that they had everything except the keyboard fixed and were just waiting on the new keyboard. Two days later, I was told that they had the keyboard and would be shipping me my repaired computer and I should receive it in two to three business days. All said, it only took seven days from the time that they received my computer for me to get it back. They even cleaned it. I am very happy with this service. <br />"
Serving Kula, HI and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"All excellent work. Very professional and reasonable too! <br />"

Serving Kula, HI and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"When the oven broke, Hi Tech got a technician out with a couple hours to look at things. The tech was unable to fix it within a time frame that Hi Tech felt was fast enough so to make sure I wasn't without an oven they simply ordered me a new one. What more can you ask for? There was no "we need to order parts" or "we need to get another tech out who maybe knows more about this model." None of that. They couldn't fix it on the first trip so let's order a new one, take care of the customer, and the contractor can refurbish the original oven on his own time and do with it as he needs. Every time I've contacted Hi Tech they have moved mountains to make sure I'm taken care of...even in cases where their warranty didn't cover whatever was going on they have helped negotiate lower prices and have helped coordinate routine maintenance. This is a big issue that I think a lot of people take for granted. Hi Tech, like any home warranty company, is NOT responsible for routine maintenance. We as homeowners have to take care of our homes, appliances, water heaters, HVAC systems etc. We can't expect Hi Tech to fix issues that are a result of our own lack of maintenance. We have to do our part and I have been incredibly grateful for Hi Tech's willingness to help coordinate that routine service. When it's time to have my HVAC system looked at, I call Hi Tech and they coordinate a service visit. I pay a preferred rate to the contractor and I know that I'm doing my part under the warranty to ensure that if issues do arise I'm covered. There was one issue that was not covered under the warranty because I had not had my HVAC inspected in over a year. In that case, Hi Tech worked with the contractor to 1. get out to my house IMMEDIATELY to address the major issue 2. work with me and the contractor to ensure I was paying the lowest possible price. I've never had a warranty company advocate for me in this way. Most of the time if something isn't covered you get a "sorry we can't help you" kind of response and that's the end of that. Then we're on our own to find a repairman and deal with whatever comes. Not so with Hi Tech. They are with me every step of the way, on the phone coordinating everything between me and the contractors. Of all the companies out there I have found Hi Tech to be the easiest to deal with, the most straightforward and professional, and who have the nicest, hardworking contractors. They even provide a plan that includes basic issues related to the exterior of the home, another plus that distinguishes them from other companies. Again though, don't expect them to replace your roof for you. That's not what they do but if you're maintaining things and you have a covered issue, there will be no problems in working with Hi Tech to address whatever is going on. If it's not covered, expect them to go the extra mile to make sure you get what you need done by honest people you can trust."

Serving Kula, HI and surrounding areas
In business since 2012
Free estimates
Emergency services offered
"Met Jon at the resort by chance in the elevator. <br /> Later he came by and gave us a quote. Carpet was $155.00 for 2 bed room, Upholstering was extra <br /> However we have a ocean front condo and lots of tile. <br /> So that always costs alot. $1.55 to $1.65 a foot I think <br /> He vacuums the rooms, cleans the floors with the machines,dusts the molding and little polish on the furniture. <br /> He has lots of projects he is working for many owners. Want him in and out so they can rent it with no restrictions. <br /> At the end he suggested hard water spots can be removed and use of LED can save lots of money and bulb replacement issues. <br /> Thats his next project for us. <br /> Thanks Jon <br /> <br />"
Serving Kula, HI and surrounding areas
Free estimates
Warranties offered
"After the first repair the washer was still was not working right. Called Lowe's on 14 April 2014 for another call out and got 22 April 2014 at about 9:00 am. About an hour after talking to Lowe's on the 14th, Appliance Service called me up and said the tech was on his way up to the machine right now. This time the tech was very helpful and there was really nothing wrong with the washer. The tech explained how to use the washer and that the book that comes with the washer is lacking on how to properly operate the machine. They have computers in almost everything and it take a bit of getting use to, its not like the older appliances when you turn the knob and hit the start button. A little knowledge goes a long way."
Serving Kula, HI and surrounding areas
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