Get matched with top sump pump repair or replacers in La Crosse, WI

"Travis was our plumber and he did a great job. Very nice, professional and fast. His work was perfect."

"I had them install an egress window mid-July. I was pretty happy with the window. Late August we had the major rains and the window held up great. Unfortunately, the dirt they back filled sunk 1.5 feet down around the entire perimeter 2-3 feet out. This was not a complaint for me, it happens with back fill. What was a problem was that I sent dozens of texts and phone calls to empty promises to bring me more dirt for almost 2 months. Then suddenly they tell me they won't bring the dirt since they considered this "landscaping" which was not included in the contract, without even coming to see the extent of the issue. This was a backfill problem, NOT landscaping. They FINALLY conceded to bring dirt, but complained they'd have to rent equipment to get to the backyard. At this point I just said put it in my driveway and I'd move it. So, this past Saturday, I (at almost 50 years old) spent 5 hours moving a huge pile of dirt instead of the people with young men and machinery that I paid $6,000 to do the work. On top of that, they dumped the dirt across the entire front of my garage instead of to the side (2 car driveway), trapping my car in the garage until I finished moving the dirt. So, either they were being massive jerks about it, or just incredibly stupid."

"The service went very well. They were professional, on time, and they were above and beyond."

"I received my radon results in a timely manner. I did not hire them specifically, (so, I cannot say I would hire them again) the local company contracted them for this service. The home inspector I hired, handled this service for me and included the results in his report."

"The Overall I purchased a house with their tile work already completed. It seems to be successfully keeping my basement dry. The service technician I worked with was excellent, I expect to continue to have their services performed. In addition we attempted to work with them to do estimates on an egress window, tile removal, and full basement remodel. I don't plan on proceeding with additional projects with them. 1. They are consistently the highest cost option. 2. The two sales reps we have work with have been unsatisfactory at communication and converting our goals into a plan of actions. Their price could be justified if you (a) believe they have a superior product [which they might] and (b) they add considerable value in planning/service [which we haven't seen]. If they don't list "John X" as a reference on their promo info. I will happily share my experiences to help ensure you know what to expect. The good. 1. Their phone support in the office is excellent. Friendly people take my calls. 2. They installed a dry basement system in my house for the previous owner. It seems to work. 3. I have the perception they offer quality products that are well thought out to work in basement situations. 4. The service tech that came to our house (4/6/18) was excellent. 5. I think if I wanted just their line of products in their proprietary line they could do a job, but... The Bad. 1. ... if you want them to do anything outside of their wheelhouse they seem to stall and not know how to leverage sub contractors. We asked for comprehensive remodeling, but struggled a lot with leveraging other skilled labor. 2. The estimates we have received don't incorporate the goals and desires we feel that we expressed. My perception has been that they try to sell their main lines of products instead of trying to meet our goals. They will send you a packet of promo info... it will show you their main lines. 3. The time/effort it took to get the initial estimates seems to make it prohibitive to try to work with them to get to a place where we want to be. 3. Terrible follow-through at the sales rep level. We have had two people come to give estimates. The first in Feb 2017 (Chris G), who we never heard back from. Then again in Feb 2018 (Brian K) and it has involved "badgering" to get any sort of movement. 4. Price. Always the highest price when we had multiple estimates."

"DRAIN TILE WORKS GREAT. THE CREW DID A GREAT JOB. BREAKING UP A FLOOR AND HAULING TONS OF CONCRETE AND GRAVEL IN AND OUT OF A BASEMENT IS DIRTY, DUSTY WORK. THEY DID A GOOD JOB TRYING TO KEEP THINGS AS CLEAN AS POSSIBLE. IT IS IMPOSSIBLE TO KEEP THE DUST COMPLETELY OUT, BUT I KNEW THAT GOING IN WITH THIS PROJECT."

"Excellent service, punctuality & workmanship ."

"Everything went fine and the water heater works fine but I was little concerned with the price.  I was able to negotiate with the owner which I appreciate."

"I would highly recommend US Water. Not only did they explain everything fully but explained what they were testing for and how we would see changes not only to our clothing, dishes, shower glass but our hair and skin. Since I have two rather big water heaters I thought that I would need the biggest water softener, but Kevin was honest and saved us quite a lot of money. I would trust him without question next time. They also followed up days later to make sure we were happy and to see if we had any questions. Then a few months later they wanted to just check in to see that everything is going well. I haven't had this kind of customer service ever with a company."