Get matched with top tankless water heater repair pros in La Puente, CA

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"Daniel arrived on time, bathroom tub work was estimated and confirmed to repair to stopped leaking faucets. Also had toilet valve replaced. Very pleased with work done. Will use this service again.?"

"Ruben came over and replaced our water heater this morning. Great guy, great service! We highly recommend Empire Plumbing."

"They did a nice job and very fair on cost. I replaced a hot water heater so not the most complex job, but I recommend them."

At 1 Tom Plumber Anaheim/Brea, timing is everything! We are a top rated plumbing , leak detection and water damage repair and restoration company proudly serving the surrounding areas for over 20 years. Our 1st priority is getting you back on track and restoring your property in a timely manner. This includes having our entire team of professionals help you throughout the process. We are unique amongst restoration companies, as our staff includes 20 plus years of professional home and commercial insurance claim adjusters. We pride ourselves in high rate of insurance claim approval because of our knowledge and thx detailed documentation. We make extra effort to get your claim presented completely and approved. \n

"Mike was great! He was friendly and knowledgeable. He let me know all the options for replacing my water heater and did the work quickly and neatly. Will definitely be calling him again!"

"Albano's telephone response for our immediate service request was handled in a professional and helpful way.  The person dispatched a plumber to make the repair within a short time following the call.  He was professional, knowledgeable, and efficient.  I know being a plumber can be a dirty job, but the fellow just went to work in the mud and standing water to get the job done.  Interestingly, when I've had preset appointments, although they have always shown up on time, they often didn't have the parts the job required, even though the job was described to the call center I called into.  This visit was terrific!  All work was done in one trip, done well, and the price was decent. <br />"

"Job went great! Bob gave me a very competitive estimate for the Re-Pipe and went the extra mile in recommending materials for the walk on shower I had discussed with him. I accepted his bid and the work was scheduled: replace the main water line from the meter to the house, Re-Pipe all hot and cold water lines inside the home, demo the existing master tub & shower and replace with walk in shower, repair all drywall and ceiling access points and texture as required. Job went great! The main line and Re-Pipe were done in the 4 days promised. The on-site supervisor, Rudy, was awesome and made sure everything was done perfectly. The walk in shower was delayed a day due to shopping damages to the product, but was quickly resolved by the crew as they tracked down an available replacement. A few unexpected problems came up but were quickly resolved to my complete satisfaction. I will keep their name handy for any future plumbing needs."

"My water main went out on Christmas Eve leaving me without water, Wes offered to come out on Christmas day to make the repairs. I told him we could wait until the next day, he arrived on time, dug up my very rocky soil to get to the water main and made the repairs. The customer service was great and he explained everything to me every step of the way. The cost was also reasonable. I have asked that he return to make an additional repair later this week. He definitely has a repeat customer."