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"Did as promised"

"AMPRO Builders LLC. has a total disregard for the customer and very shoddy work. I had hired them initially for roofing and it took the owner a full year to address and fix the fact that his employees put my skylights on backwards when they reroofed my home. I had to write a POOR review for the owner Robert Chatham to even pay attention to my calls to his rep. which went unanswered for the entire time . I had the siding of the home also replaced during this period by the same AmPro and they job was performed while I was at work (They put hardy plank on without it even being sealed). I came home and found that when the siding was replaced, it was replaced so that there is a gap that needs to be fixed as this will allow the elements and mold to start on the inside of the siding. When They skylights were fixed I was told that AmPro would take care of the siding replacement failure . The failure was found by the painter when he saw the large gap at the bottom of wall where it should snug up to the cedar lap, but the builder put the siding on top of the first plank leaving a large gap opening on lower side at front end of my home. Robert Chatham showed up at my home and actually saw the shoddy work on the south side and front corner of my home and said he was the boss and would have it fixed. Then I heard nothing. I called Robert Chatham (Owner) and asked when the siding would be corrected as the winter (last year) was coming and he said he would do it when the weather was better and dry. This was last year (2023) the roof was put on a year before that and when they finally fixed the botched skylights and put them in correctly they had to scrape them as they had moss growing on them. WELL It's been DRY for a long time this summer and The Guy has answered one call and sent me to Voice mail after that without a return call or time frame to fix AmPro's botched siding repair. I will also send this to the BBB as I am done waiting. I do not recommend this Guy or his company ! AMPRO BUILDERS LLC.- Robert Chatham GM"

"This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again."

"They were great!. Excellent job. Thanks you so much."

"Very professional and efficient. We had a great experience!"

"Great communication"

"The people at Luxury Bath were knowledgeable about what would fit our space and needs. They helped with the planning and placement of the shower, window, cupboards, and bidet in our complete bathroom remodel. Their quote was very reasonable. They were able to do each of the jobs without hiring an outside contractor. They were very timely, committed to our project from start to finish. We were able to do the major renovation within two weeks. The workers were very courteous, friendly, and were able to answer questions we had. They gave us the present of a beautiful new bathroom, satisfying. Our needs is aging adults."

"Leo was polite friendly and on time. His crew was also polite friendly and on time. They cleaned up afterwards and I am happy with the job. He even agreed to guaranteeing the roof will pass inspection when I sell my house. Great price."

"JWILCO took our tired home and gave it fresh new life. The work was done with great professionalism, communication, and timeliness. We look forward to using their services again for future remodeling plans."