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"Customer service was phenomenal. The worker was very tidy and awesome attitude."

"So far we are happy with the quality of the replacement of our shower. That?s SO FAR. As of this post the job has yet to be completed even though the salesman (Wayne Craig) assured us multiple times that the job would be completed in 2 1/2 to 3 days at the longest. The original date of installation was set on 1/29 but I was contacted an hour after the time they were to arrive that they needed to reschedule. We rescheduled the work for 2/8. Joe showed up on time and was very courteous and professional. However when we talked about the job taking 3 days, he explained that was impossible because he couldn?t take measurements for the door and glass until he was finished with the stone installation. I told him I was told otherwise and he called Pietro to explain this misunderstanding. He was very apologetic and said he would keep me up to date when the door and glass was ready and set a date for installation. I finally called Pietro on 2/20. Still not completed. Disappointing."

"I had a great experience with this company. From the beginning to the end. Would highly recommend and hire again for any other plumbing job thank you "

"From sales to service, there wasn't a single person here worth the exorbitant amount of money we spent. Unfortunately, the first shower had a bit of a leak. Silly thing really, just needed some caulk in one corner. It took over a month to get it resolved with constant promises for a date and time that were never met. But the creme de la creme of the whole bunch was our shark of a salesman, Eduardo Bedoya. Real nice fella while he was trying to sell us. But when it came to delivering on promises, not so much. When he forgot to include the vanity that we had asked him to quote us for and we got alllll the way to the end and finally said yes to a price tag we weren't all that comfortable with, Eduardo sweetened the pot with a little side deal of his own to close the deal. He offered to "throw in" the vanity for free from his own side business. Well, after months of empty promises Eduardo ghosted me. Premier ought to be a little more discerning with the class of people they hire."

"Matt is a magician and genius. He solved a problem with my washer that was shredding my clothes. He knew that it was manufacturer defect and knew exactly what to do. In early 2024 he fixed my washing machine. He calls you right back if he is not available. His prices are great."

"They are thief's. Over 6 months ago they came out to fix my freezer door. The screw to the handle had broke. We were told we had to order a whole new handle to get the screws. Twice they came out with the new handle without the screws. They left the new handle and said they had to order the screw. That became ..oh the suppler doesn't have them....we can't get them...we will try and find them... the only screws that have bee gotten are the screwing they gave us. They refuse to give us back our money. The handle is still sitting on top of the refrigerator exactly in the same place the technician left it. They lie and are thief's they hope you will go away and forget."

"Did a great job …"

"We worked with S&W kitchens to remodel our kitchen. Luckily it was taking them WAY longer than they said it should because then the hurricane hit. We then contracted with them to fix the flood damage. The project went so badly that we told them not to do the bathroom. We just wanted them out of our house. They take on WAY too many projects and then don't have the subs to do the work. I thought it was because of the flood but the subs we spoke to said they ALWAYS do that. We live on the beach but most of the subs live on the east side of Tampa. Therefore they told us they couldn't be here before 10am. Then they left at 3. I suppose they didn't want to hit rush hour. The subs took no pride in their work. I'm sure if they were doing the same thing to their house it would be done right. The designer that we worked with "Joanne" said she had been designing kitchens for years but she actually had no idea how to do it. The appliance and cabinet doors slam into each other and can't be open at the same time. We had asked to have certain things done and when it was installed we asked why it wasn't to our specifications she said well that is standard. She lengthened the island 18" on her own then when it was being installed she said yes she changed it but it was on the plans. Is the homeowner supposed to go around reading updated plans? When we complained to her after installation of all these things she never even said "I'm sorry." The floors in the kitchen were not leveled before putting the lament down so there are soft spots. I'm told that will shorten the life of the flooring. Because of all of this, instead of being happy and excited with the kitchen and the rest of the house the joy was taken out of it because of all the problems. All in all a very horrible anxiety ridden project with little or no customer service."

"My bathroom was clogged my toilet and shower would not drain. They came out the next day and hydrojetted my home and got it all fixed within an hour!! Highly recommend"