Get matched with top natural slate roofing installers and replacers in Lake City, FL

"As per plan"

"Chad is a great example of great salesmanship. I was not going to purchase on that day, but Chad closed the deal. I feel I got a great deal even though they were not the lowest. Chad explained all the warranties and re-roof process. Chad called the next day to follow-up.. Great Job ! Chad I will follow-up with another rating on the install and that whole process. So far, So Good !"

"OK, but they used inferior non-lifetime screws. Now, 7 years later, nearly all the firing strips are starting to rot out and roof leakage is beginning. The screws used did not create a good seal and water was allowed to get through the holes in the sheet metal into the furing strips (which are used to stand the metal off the shingle roof. So now I am having to pays nearly the cost of the original roof to fix all this and have proper screws put in. Original 5 year warranty expired. See picutes. Also note, did not even bother to cover roof vent, attic open to bugs, etc."

"My mother hired Comfort Cover Systems to replace the roof on her home in Sarasota after Hurricane Milton. While the roof replacement itself was completed, their workers caused significant damage to the lanai carport roof by walking on it, which resulted in buckling and structural issues. Instead of taking responsibility for their actions, the company has repeatedly tried to downplay the damage and shift the cost of repairs onto my mother, a senior citizen. Despite multiple follow-ups and visits from their representatives, their proposed "solution" is completely inadequate. They cut off protruding screws and offered to paint over the damage, but this does nothing to fix the underlying structural issues or the buckling they caused. To make matters worse, their response tried to blame the lanai’s condition on pre-existing wear and tear from the hurricane, even though the damage was clearly caused by their workers during installation. This attempt to avoid accountability is both insulting and unprofessional. When we informed them that we would withhold the final $12,000 payment until the damage was resolved, they responded with vague promises but no real action plan to repair the roof. They also made communication unnecessarily difficult by asking who the "decision-maker" was, despite being told multiple times that all correspondence would go through me and my mother. A reputable company would stand behind their work and resolve such issues promptly, but that has not been the case here. I strongly urge anyone considering Comfort Cover Systems Inc. to look elsewhere. If they damage your property, you can expect excuses, deflection, and an unwillingness to take responsibility. My family is now left with no choice but to escalate this matter to the Florida Department of Business and Professional Regulation and the Florida Roofing and Sheet Metal Contractors Association. Save yourself the frustration and find a company that values its customers and takes pride in doing the right thing."