Get matched with top fridge, freezer or ice maker repair or service pros in Lake City, TN

"They did a great job"

My number one priority is my customer satisfaction and I stand behind my work

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"We are in the Asheville area and the owner (Bruce) and technician (Tom) came to our home today to fix a very difficult issue that had been a problem for years. They were able to figure things out quickly and fix the problem in a way that was never suggested previously. They were prompt, courteous, friendly and were very honest. Bruce wanted to make us happy and did a great job. We will definitely use him in the future."

"They know what they were doing, they came out immediately and took care of it."

"Had a scheduled time and day for him to come out only to be told there was an emergency job and he wasn’t going to be there on time and didn’t know when he was actually going to be there like we had all day to wait on him. We wonder if he was even going to let us know if we didn’t message first to confirm the time only a couple hours before. Then when we tried to reschedule we got no response. It would be nice to just have someone show up when they say they will or at all."

"Custom renovations went above and beyond. They did a good job"

WE ARE A FAMILY OWNED ALARM COMPANY. WE HAVE BEEN IN BUSINESS FOR 9 YEARS IN KNOXVILLE. HOME & COMMERCIAL SITES. WE ARE PRIMARILY A BROADVIEW SECURITY DEALER AND ALSO DSC SECURITY SYSTEMS PROVIDER.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The washer wouldn't run we took it into the shop. They worked on the washer and found the brake was stuck, after freeing up the brake it was found the spill tube was bad they replaced this assembly with a used one and got the machine working like new. Thank you for your help and hard work."