Get matched with top exterior trim repairers in Lake Geneva, WI

"High quality work at a very fair price. Jarrett and Ashton are a father/ son team where you don't have to watch over their shoulder. You get the best quality with no hassles or concerns. We totally trust them and we would recommend them to anybody. We have recommended them to friends and family who have had the same experience "

"These guys were great! I hired them to install a laminate floor & baseboards in my lower level & they completed it quickly & professionally! I then used them to install a vanity/sink & toilet. Although the my bathroom was not plumbed for this, they were knowledgeable enough to get it done! I will continue to use them for all my handyman needs. Just a couple of nice guys with great talent!"

"Was done fast and perfect would recommend "

Local, Reliable, Trustworthy, Quality work, and Fair Pricing

Will get the job done

"Excellent service and very professional people"

"Very well prompt and with minimal time to complete tedious repair"

"This was a large and multi-layered repair process. The Paul Davis team was excellent to work with. Each one of their contractors was efficient and so easy to work with. They know their business and conduct themselves professionally and with great courtesy. I am delighted that the repairs are completed and I am grateful that this professional group did the work."

"Before I critique what didn't go well on the project, I'd first like to mention that the crew working at my house were kind, professional and did a great job of prep and clean up! However, there were certainly some disappointments and shortcomings which I experienced that I'd caution other potential customers. The project appeared to take much longer than anticipated due to a number of revisits for rework. On the first day, the fast drying mud/plaster wasn't drying in a timely manner as expected. I was told that it was unusual and they would need to come back another day as turning up the heat and blasting fans wouldn't expedite the process enough to continue that day. By that evening, in every room, the product developed air bubbles that were quite large (pictures 1 & 2). I don't know if this was due to a poor mix or application, but it certainly added time to rework on day 2 of the project. As day 2 of the project continued, I was sequestered to my office as there was work needed to be done in the hallway directly outside my door. By the time the crew notified me that I was able to come out, everything was completed including the tear down and clean up and the crew was out the door. There was no final walk through or discussion of the job. Sadly, as I inspected the work, I noticed that on one wall, the mud had been sprayed, but NOT knocked down to match the texture as had been done in all other areas (picture 3). If the crew or even the project manager assigned (who aside from showing up on day 1 during the prep time and then never seen again) had taken a few minutes to perform a final walk through, this may have been caught proactively. As it turned out, it required a third day of work to sand down and respray the mud to then knock it down. At the end of this effort, I was satisfied despite a bit of over spray that wasn't knocked down in certain areas as I knew once it was painted it would be decently disguised. Where my experience with JB Custom really becomes disappointing is in my follow up interactions. I requested a second quote to perform more of the same work as as we discovered the need during the first project. This effort was probably 20% (or less) of the effort of the first job, but the estimate came in at MORE than double the first job. Needless to say, I was a little shell shocked by the price. When I inquired about the disparity in price, I was told that the first job was under quoted and they spent far too many hours on the first project. The estimator went on to say that the first project should have likely been quoted at the price of the new project. I then asked for clarification as if that was the case, why would the second job be the same price for a fifth of the work. While I would not expect to pay a fifth of the price due to overhead and standard prep activities, perhaps half? The only response the estimator was able to give was "At the end of the day we are a business and we need to make money, ya know?". At that point, I realized that there wasn't much value in attempting work with the estimator or continue the dialogue. In this scenario, it feels as I the customer is being punished for the additional time booked to the project which perhaps could have been avoided with improved craftsmanship and less or no rework along with more proactive project management. The frustrating part of this scenario is that I acted in good faith and didn't complain about cracks in the knockdown texture that are literally a few inches from a big patch (~2.5ft x 4ft) that the crew addressed. I assumed that since we'd be doing business again in the near future, we'd catch it on the second go around. I also pointed these items out to the estimator for the second job and even inquired on the phone while discussing the second estimate, but never received an answer about that work that wasn't performed (pictures 4, 5, 6). Now I'm left to find a different company to perform the new work, but also address the items left by JB Custom."

"Great job. They took two and a half days and did it exactly as we discussed."