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"Greydon was very responsive and communicated well when I need my main drain cleared of roots. He was very fair on his pricing and was willing to setup a time that worked best for me. Highly recommend and will be letting all my neighbors and friends know about him."

"Nick was waiting for me when I came back from an errand. He was very good at explaining what he was going to do, then did it, then explained what he found. Very professional! Aquarius should tweak their scheduling plan to incorporate windows of when the tech will arrive. The current method of announcing that the tech will be there without stating when is very inconvenient for the homeowner."

"Paid for the service. Was not given any troubleshooting instructions. Assumed my issue was circuit boards. Replaced both circuit boards in dishwasher and still not working. Can't seem to receive a callback. I've left voicemails, emails, and everything I could think of. No response. Thanks for taking my money and wasting my time Neli."

"I hired Wencl Plumbing to install a radiant heating system (boiler and baseboard radiators). The system install was poor to say the least, and it didn't work right from the beginning. I had to hire another shop to remedy all their bad work and now Wencl Plumbing is coming after me with collections agencies because I subtracted what I spent to fix their bad work from their final invoice (which wasn't enough to cover it anyway, so I'm in the hole from fixing their bad work and they're still coming after me). I'd steer clear of this outfit, no quality control whatsoever, full of...excuses, lies, and misrepresenting facts. Update Feb 2023: Currently I’m paying another shop to complete repairs to the boiler because when Wencl Plumbing installed the water softener (at the time of the boiler install) they never actually started it up. The boiler is now receiving repairs as a result of the softener not being operational, and now the softener may require replacement because it was never actually started and has been trying to run all this time. The hits keep on coming, thanks Wencl Plumbing. Update July 2024: I was contacted by a collection agency looking to collect money on behalf of this hack shop. I told them the same thing I told the last folks. The only way I'm giving that idiot a nickel is if a judge orders it, and there will be a countersuit! I spent a boatload of money to finish the job that Wencl was hired to do and could not and would not finish. Wencl Pluming is run by a hack, there's no quality control, no accountability, no professionalism. This is in regards to management/ ownership, I'm sure some of the folks working there are great. My beef is with Sam Wencl, the hack pin-head owner."

"I will acknowledge that it was a bad year for storms and my repairs were not as significant as others but, once the contract was signed (July 27th) it felt like they had fallen off the edge of the earth. I hadn't heard from them for more than 6 wks for even an update as to when I might expect the work to get started. I was told that it was 'too hot' to do the roof and Sept would be a better time to do the job.Did they expect that I just fell off the turnip truck) I started calling as to when I could expect to have the job started/ Multiple VMs were left and went unanswered. Then in mid Oct. a trash bin showed up, shingles were delivered. The crew just showed up one day.. I could not converse with them as they didn't speak English. The clean up was poor at best. I had 2 tires with nails in them. When mowing the lawn. nails were being spit out. I had concerns about how the shingles were laying on the front roof and the damages to the gutters. In broken English I was told that the raised shingles were normal and over time they will lay flat. The gutters were repaired with a can of spray paint. Multiple VMs went unanswered. I started leaving voice messages to try and pin down a time frame as to when to expect the siding to be completed. Mid december, I spoke with the production lead, Eric. I expressed my frustration and anger at the lack of communication. Many 'I'm sorry and 'we're so busy' responses were given. Eric told me that I was on the schedule the 4th week in Jan. That week came and went. I started calling and leaving vms daily. The work crew showed up early Feb. It took them several days to complete siding on one wall. They didn't do clean up until they were done. I have a dog and 4 children that play in that area. As they were finishing, I noticed that the sample piece of siding that was removed in July had still not been replaced. Daily vms (total of 7) were left with no response.. I was finally able to get an office person to answer the phone on 2/12. I was told it was too cold to replace it until 2/14 when it gets warmer. Eric stated that he guarantees this. The day has come and gone and no phone call. (it is all of a 2 min job) My insurance company has asked me on 3 occasions to get the company to return their calls. Intelligent Design submitted their bills and used the wrong figures for the taxes. As far as I know, that call has not been returned to them."

"Call to have Russ work on my fridge asked if he could call before he came over so I could have the house open.he told me he couldn’t wait around for me I said just a rough time would be fine he said OK later this afternoon four days later still haven’t seen him."