Get matched with top sewer main install, replace or repairers in Richmond, VA

"Dell came out within 90 minutes and made the leaky sink repair in less than 40 minutes. The water was running down behind the sink to the floor. His quick service call and ability to quickly fix was the reason there was no damage to the drywall. We also used U.S. Pipe a few years ago to replace the main water line at another home. Great company!"

"They are an excellent company and would recommend to anyone needing HVAC, Plumbing or Electrical service."

"The service was fast and well done. Daniel explained everything done and took pictures of before and after the repair."

"Replaced our kitchen light and did and excellent job."

"Exceptional customer service and workmanship. Dave texted me to let me know in advance to let me know he was running late (on a Saturday afternoon). As for replacing the faucet, he disassembled the old and cleaned the drain/stopper pipe, and replaced within an hour."

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

"I contacted Underground via e-mail and got a call from the owner, Ms Holt. She was going to have the office contact me. JoAnn the office manager contacted me to see what dates would work for the assessment of the job. We were not charged for the assessment visit. I must say from the office to the Technician Bruce and his team, we were extremely happy! So helpful. Bruce arrived on schedule. He let me know he would flush the pipe and run a camera thru the pipes to diagnosis the problem, what the price would be. Great news, the pipe was clean, and whole. No tree roots. The problem was caused by the secondary pipe being jammed into the main pipe blocking it from functioning properly. So the secondary pipe was installed incorrectly, causing us a lot of damage. Bruce made a small hole in the black top where the two pipes were connected installed a ‘Y’ connector and flushed both pipes! It works. Thank you all."

"Absolutely outstanding!  I will recommend 3-D ROGER ROOTER PLUMBING, LLC to anyone who has a routine or emergency plumbing need.  They were responsive, courteous, and effective in taking care of my plumbing needs.
I was referred to them through my home warranty.  They responded the next day and fit me in at the end of their workday even though it was across town and well after their scheduled appointments in my area.  Their receptionist was truly professional and helpful in keeping me posted on the whereabouts of their team so that I didn't have to wait around at my home.  Moreover, when the crew arrived at my home, they quickly diagnosed the problem and repaired my toilet in less than 15 minutes from the moment they entered my home.  
3-D ROGER ROOTER PLUMBING, LLC is definitely a company you can trust.  Moreover, they are veteran-owned and operated.


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"Ron did a terrific job. He was timely and his estimate was accurate. He moved some water pipes and drain and installed a 60" double sink vanity to replace a 72" wide one. I plan to use Ron to do some other plumbing work in the future. Repeat business is a sign of satisfaction."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."