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"Perhaps I should be precluded from participating here - but Service Doctor has done several projects both residential and commercial for me and always delivers quality work on budget. To be forthright, Angie is my wife- Service Doctor did several projects for me and my business long before we were married. She takes her work very intensely; she carries it home with her, she accepts phone calls at night and over the weekends. I watch her deal with all the questions, changes, scheduling issues, and or just spend time bringing customers up to speed on the project status. I have observed and listened to her with her customers, with her co-workers and I have to say she goes above and beyond to provide a finished job that exceeds all expectations. She addresses her customers first, an example last summer I had to put a new roof on our home, a large job to remove the old and install 80 some squares of new cedar shakes, she pulled the crew from our home to take care of a few customers, I note she did so without hesitation. I just watched her anguish over a review- actually a reposted unenthusiastic review from over a year ago that was just reposted by “Chris”. Chris claims my wife was shockingly rude—interrupting, dismissive, and completely unprofessional. I have never known Angie to be rude or unprofessional. When I do something stupid, I have seen her be dismissive. I have watched her deal with difficult people, difficult situations, her co-workers and sub-contractors. Being rude is just not in her DNA- and she is always correcting me when I struggle with being polite in difficult situations. She is not perfect –no one is – she works very hard doing it right, making the job go as painless as possible and controlling costs. All this to say I don’t know who this Chris guy is that is stalking my wife or why he can’t let go after a year- or why he keeps reposting negative comments anonymously with none of the underlying facts. So, Chris tells exactly what happened rather than just saying Angie and Jenna were rude and dismissive. What was the job, did they enter a contract with you to do the job, did they not finish the job, was the job delayed because materials were not available, if you have the balls to post a bad review – have the tenets to provide the facts. Yes, I am defending my wife, from an anonymous b****, and some Chris guy that seems to be stalking her, I would be foolish not to."