Get matched with top fridge, freezer or ice maker repair or service pros in Lakebay, WA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Great service and clear communication "

"He is very dependable and hardworking."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Clothes drier didn't heat. Over the phone, before she would schedule a service call, Elizabeth went over several possibilities as to why the drier didn't heat, things that we could check ourselves. After trying what she recommended, she scheduled Ben to come by between 11:00 and 1:00; he showed up at 11:20 and did the work. Ben was both professional and personable, very kind and very honest. Fuse needed replacement. Cost was $288.60 plus tax, which is what an internet search suggested it should cost. We're very satisfied and if we ever have any other appliance problems, we'll be calling Ben! Highly, highly recommended."

"After a top notch installation of a new HVAC system by Treat's a few years back, we also invest in annual preventive maintenance. Kat, the technician who provided our PM service today was excellent. She was so thorough and knowledgeable. She really checked things out completely and we have a lot of confidence in the service and attention we received. Thank you."

"They did a great job! Responsive and prompt, and handled the repair efficiently and effectively."

"Carlos and entire team at Mazter Appliances is amazing. My Whirlpool Icemaker stopped working and it would not make any ice. They provided the right estimate upfront and warned me that there could be several things wrong but they will analyze the problem. The Problem was analyzed on the first visit as no power coming to the icemaker at the right time. The part was ordered and they replaced the icemaker. Unfortunately the unit was still not getting the power so the control board had to be possibly replaced. They worked with Whirlpool and entered a a special case for me and not only got the control board issue corrected but also double checked all the wires so the problem does not happen again. Fixing the issue not only took a lot of patience but also over 4+ Visits to get the unit working. Kudos to Carlos and the Mazter team for fixing the complex issue. The Icemaker issue I had was not easy to fix as replacing the Icelamaker and control board did not get it working. It needed a few more tweaks suggested by Whirlpool. Highly recommend Mazter for any Appliance issues."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Our freezer was not getting cold enough and, over several phone calls, Mark spent time to diagnose and suggest no-cost solutions that we could try. When these didn't work, he scheduled a service call. He gave me a ballpark estimate of when he would come and said he would update me on the day of with a more precise time. He showed up exactly when he said he would and resolved the issue promptly with a fair price. He is one of a kind in the home repair world."