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"Our project was originally to start on November 13th and take 3-4 weeks. Due to 4 days of rain and other projects he had to finish, it was started later than planned. On the second day, Jamie texted to say someone’s car broke down on the way to our house and they’d be late. Later in the afternoon, we were advised the vehicle was in the shop so the crew couldn’t come. (There were 4 vehicles here the day before so we weren’t sure why one in the shop took the whole crew out.) They resumed work the following week. He asked in the beginning if we had any particular concerns and we said yes, two. One, our grandchildren, 2 of whom are toddlers, are here often so care would need to be taken to keep nails and hazardous garbage picked up when they leave for the day. Two, they would need to keep the gate to the pool closed and either cover the pool or be careful in that area. Most days, we walked outside to find the gate left open and nails and pieces/slivers of wood, paint chips and other garbage littering the yard and deck. We went out one day after they left and realized they had been using the pool deck to cut the material for the facia, siding and trim. On these days, the pool was littered with sawdust. We were past Thanksgiving and heading into Christmas and no end in sight. The gutters had yet to be done weeks after the painting was finished. We were wondering if this job was more involved than this company typically handles or if a good project manager was needed. We had to remind him of the same things multiple times because nothing was written down. There is paint on the front porch rails, paint on the pool deck and on the outside of the screened porch. There’s overspray everywhere. We did have a walkthrough, and they did take care of the things we pointed out. At the same time, as the months have passed, we continue to find areas that need touch up. We will need to purchase paint and must touch things up ourselves. The biggest problem we had ended up being with the way the drip edge along the roof line was handled. Four months prior (in August) we had our roof replaced including new drip edge. We were assured that when replacing the facia that the drip edge would be fine. If there were spots that needed to be touched up, they would handle it. By the time the work was done, the drip edge was in bad condition with warps and bends to the point that we insisted it be replaced. At first, Encompass pushed back stating that the drip edge had been installed incorrectly. However, the the roof and drip edge were installed correctly by a professional roofer but damaged during the facia replacement. Encompass did consult with a roofer who told them that there should be no problem replacing the drip edge, so they proceeded to do so. Their work in replacing the original drip edge was better than they way they originally left it, but it was far from the condition it was after our roof was replaced. One of the reasons the drip edge was so important to us is that we just had bats removed from the attic and wanted to have the drip edge prevent that from happening again. In addition, after spending over $58,000 on our house, we weren’t happy with the finish of the drip edge. Since then, we’ve started getting estimates on what it would cost us to have the drip edge properly replaced. So far, we’ve received an estimate of $19,000 for the work. Because there is so much of it that has been damaged, it would cost more to cut and replace only the damaged parts and leave the few places that are not damaged than to replace all of it. We are also seeing wasps go under the drip edge, which was not happening prior to the work Encompass performed. After spending over $58,000 on the work, we are extremely unhappy to be looking at numbers this large to ultimately finish the work."

"Fantastic service! We have a nice sodded lawn over the septic tank. They precisely located the access cover and hand-dug a hole only about 2' in diameter, taking very good care to preserve the sod as they started. All done in under 2 hours and we have only a small mound in the grass where the dirt should settle back down in a few months. If we need septic service again, our first and only call with be to A. Bailey. And, they are veterans and active duty in the Army reserves. I'm happy to help support our service members."

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"I do not recommend, I had a banister put up and initially it looked ok however it was not sturdy, multiple issues and when I contacted Acosta to have it redone he simply used glue. Long story short within less than a year we were having to pay a contractor to totally redo the work as the banister came down!"

"Thumbs up for the construction at my residence, a three story elevator shaft"

"If you're considering transforming your builder-grade basement into a fully functional living space, look no further than Alpha Construction Group. My experience with them, sourced through Angie's List, was nothing short of exceptional. From the very first call to the final day of service, their professionalism, attention to detail, and commitment to excellence were evident at every stage. At the helm of this remarkable team is Rick Wright, whose leadership and expertise set the standard for top-tier service. Rick's exceptional listening skills, thorough understanding of project scope, and clear communication ensured that every aspect of the job was executed to perfection. Throughout the process, Rick and his team, including the affable Glenn, maintained a positive and approachable demeanor, readily addressing any questions or concerns with confidence and expertise. What truly sets Alpha Construction Group apart is their unwavering dedication to customer satisfaction. Despite the inevitable challenges that arise in any construction project, Rick and his team navigated every obstacle with professionalism and grace, ensuring that the project stayed on schedule and exceeded expectations. Their commitment to delivering results that go above and beyond is evident in every detail of their work. From selecting flooring to coordinating with subcontractors, Alpha Construction Group demonstrated a level of organization and efficiency that is truly commendable. Thanks to their meticulous planning and execution, my project was completed ahead of schedule, with no surprises or delays along the way. If you're in search of a general contractor for your basement completion project, I wholeheartedly recommend Alpha Construction Group. Their passion for their work, dedication to customer satisfaction, and commitment to excellence make them the ideal choice for any home improvement project. Trust me, you won't be disappointed. Sincerely, The Johnson's of Braselton"

"The owner of the company came and disassembled my sewage pump in my basement and tested it. It had some slight oil leakage but was still working properly. Nevertheless ,Brad and I concurred that replacing the pump now was the wiser choice. He offered to go to his supplier to secure a new pump and return to install it the same day which saved me some money and eliminated redundant work.He returned with a top of the line Liberty and completed the installation the same day which I appreciated. Brad and his partner Jose are very experienced young plumbers and I will definitely use them in handling my future plumbing needs."

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"We were very satisfied with the service and appreciate their investigation into our issue."